NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 97 complaints against the 2024 Honda HR-V. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Honda HR-V complaints directly on the NHTSA complaint database.
The 2024 Honda HR-V has generated 196 NHTSA complaints and has 4 active recalls. If your 2024 Honda HR-V has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Honda pays all attorney fees when we prevail. You pay nothing.
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2024 Honda HR-V include pulling, vibration, loss of power steering, and electronic steering warnings. 76 NHTSA complaints have been filed in this category. Owner reports include: “I own a 2024 Honda HR-V. The vehicle developed a steering problem where the steering wheel becomes unusually stiff and difficult to control. Honda issued NHTSA Recall 24V-744 for defective steering gearbox components affecting 2023-2025 Honda HR-V vehicles. My vehicle was manufactured during the same production period referenced in the recall. However, my VIN is not included in the recall even though the symptoms match the defect described by Honda. A Honda dealership inspected the vehicle and indicated the steering system requires repair estimated at approximately 4,000. Because the defect matches the steering gearbox issue described in Recall 24V-744, I believe my vehicle may have the same safety defect but was excluded from the recall. This creates a potential safety risk because steering control can be affected while driving.” (NHTSA Complaint #11725108)
The 2024 Honda HR-V has generated 14 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Hello, My car has had an active recall since last year and several dealerships state they don’t have the part to repair. Including regal Honda in Lakeland, FL who I’ve asked to call me when the part becomes available. This car also has defects with the wired CarPlay which intermittently cuts out even after trying over Apple 10 cables. Also, I’ve had the steering wheel replaced due to the leather peeling after only several weeks of owning. To which the same issue has occurred. When the steering wheel was replaced in NJ they left a razor blade in my car which cut me and paid me $250 to be quiet essentially after 6 months of looking for support from them.” (NHTSA Complaint #11641869)
The 2024 Honda HR-V has generated 12 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The driver side wiper does not spray fluid through the top of the blade only the nozzles at the bottom spray deicer/fluid. On highway driving especially in frost freeze conditions this limits the drivers ability to see forward as road dirt and frost/ice are not able to be removed. That the fluid only comes out the bottom means that the part of the windshield the driver needs to see out of is not completely cleaned or de-iced limiting specifically the drivers vision to the front. This has caused multiple near misses on highway and around town driving especially at night.” (NHTSA Complaint #11692940)
The 2024 Honda HR-V has generated 8 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I am filing a safety complaint regarding my 2024 Honda HR-V Sport (VIN: [XXX] , mileage: 45,000). The driver’s seat lowers unexpectedly while driving. This happens without warning and creates a serious safety hazard, especially when operating the vehicle on highways. I commute daily in New Jersey (Elizabeth to Union City, approx. 40 minutes on highways), and this defect places me and other drivers at risk. Despite multiple visits to Honda of Route 22 and Honda Service Center (Hillside, NJ), Honda has refused to repair or replace the defective seat under warranty. A technician even admitted this is a known issue with this model. Honda has denied coverage and left me driving a dangerous vehicle. This unresolved defect is a direct safety concern and I request NHTSA / NJDCA intervention to investigate and compel Honda to act. Case reference with Honda: #[XXX] (filed September 12, 2025). Sincerely, [XXX] Phone: [XXX] Email: [XXX] Address: Elizabeth, NJ 07201 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11689747)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Honda HR-V has 8 NHTSA complaints for this defect type. Owner reports include: “While driving, the car did an automatic hard brake for no reason. Traffic was accelerating after being stopped at a red light. The car in front of me was not braking and was accelerating away from me when suddenly the car hard brakes with no warning beforehand. It braked hard enough to throw me forward and cause traffic behind me to have to hard brake in order to keep from rear-ending me. There was an on ramp coming in near me but again that traffic was not in my lane. I have not complained to the dealership yet so it has not been reviewed and I have no reports since an accident did not happen. There were no warning lamps or messages before the event; although the brake light came on when the hard brake occurred, but not before. This was the first time it has occurred since purchasing the car about a year and a half ago. It was terrifying. It’s an hour later and I’m still shook up.” (NHTSA Complaint #11657557)
The following 4 recalls have been issued for the 2024 Honda HR-V by the NHTSA or Honda. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SEAT BELTS:FRONT
Defect: See NHTSA database for details.
Risk: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the seat belt pretensioner assemblies as necessary, free of charge. Owner notification letters were mailed January 8, 2024. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for this recall are MG7 and NG5.
Component: STEERING
Defect: See NHTSA database for details.
Risk: Difficulty steering can increase the risk of a crash.
Remedy: Dealers will replace the worm gear spring and redistribute or add grease as necessary, free of charge. Owner notification letters were mailed November 18, 2024. Owners may contact Honda Customer Service at 1-888-234-2138. Honda’s numbers for this recall are SJS, MJU, QJT and VJV.
Component: SEATS:CRITICAL FASTENERS
Defect: See NHTSA database for details.
Risk: An unsecured driver’s seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver’s seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.
Component: SEATS:CRITICAL FASTENERS
Defect: See NHTSA database for details.
Risk: A loose driver’s seat may not adequately restrain the driver during a crash, increasing the risk of injury.
Remedy: Dealers will replace the driver’s seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda’s customer service at 1-888-234-2138. Honda’s numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in thi
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Honda HR-V:
Once the presumption is triggered, the burden shifts to Honda to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Honda must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Honda HR-V qualifies as a lemon under California law, Honda may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Honda a reasonable opportunity to fix the defect. Visit different authorized Honda dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Honda pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Honda a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Honda is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Honda Hr V has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Honda pays our fees if you win — you pay nothing upfront.
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