NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 53 complaints against the 2021 Honda HR-V. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Honda HR-V complaints directly on the NHTSA complaint database.
The 2021 Honda HR-V has generated 106 NHTSA complaints and has 3 active recalls. If your 2021 Honda HR-V has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Honda pays all attorney fees when we prevail. You pay nothing.
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2021 Honda HR-V has 26 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “The contact owns a 2021 Honda HR-V. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS). The vehicle was taken to the dealer for the recall repair. The contact was informed that the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.” (NHTSA Complaint #11710407)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Honda HR-V include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 20 NHTSA complaints have been filed for this category. Owner reports include: “An electrical issue with the right-hand side gauge cluster. This contains the fuel gauge, odometer, trip meter, temperature, & clock. Parts of the instrument cluster functions intermittently or shows scrambled, incorrect information. More recently it has turned completely off all together. This defect has created situations where I was unaware that the vehicle was about to run out of fuel. Also created situations where I couldn’t track my mileage on long car trips to monitor my fuel.” (NHTSA Complaint #11719436)
The 2021 Honda HR-V has generated 16 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “In November 2024, I purchased a 2021 Honda HR-V with approximately 65,881 miles from Carvana, which conducted an inspection and found no issues. However, just four months later, while driving on the highway, my vehicle suddenly went into neutral, and all warning lights came on. It was a terrifying experience, as I narrowly avoided a collision with a semi-truck before the car shut off entirely. I was lucky to make it to the side of the road safely. Upon having the car towed to my mechanic, it was discovered that the transmission sensor contained metal shards, indicating an internal transmission failure likely due to a factory defect. This was further confirmed by an authorized Honda dealer, who found that the CVT belt had disintegrated and that this was unrelated to wear and tear. Given the fact that my vehicle was less than four years old with 74,165 miles on it, this is a clear indication of a serious factory defect. This is a video of someone else CVT transmission that failed: [XXX] FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11655317)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Honda HR-V have reported harsh shifting, shuddering, slipping, and transmission warning lights. 8 NHTSA complaints have been submitted for this defect category. Owner reports include: “Transmission failed, metal shavings in the system” (NHTSA Complaint #11704885)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Honda HR-V include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2021 Honda HR-V. The contact stated that the instrument cluster was inoperable on several occasions and displayed erroneous information on other occasions. The contact stated that the failure occurred on colder days, with temperatures between 30-40 degrees Fahrenheit. Additionally, the contact received notification of NHTSA Campaign Number: 24V064000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted several times and was notified of the instrument cluster failure. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown.” (NHTSA Complaint #11699851)
The following 3 recalls have been issued for the 2021 Honda HR-V by the NHTSA or Honda. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: An inoperative rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed March 13, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda’s number for this recall is 6DW. This recall has been superseded by NHTSA recall number 24V-384. Vehicles
Component: AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Defect: See NHTSA database for details.
Risk: An air bag that deploys unintentionally during a crash can increase the risk of injury.
Remedy: Dealers will replace the seat weight sensors, free of charge. Owner notification letters were mailed March 28, 2024, October 18, 2024, and August 2025. This is a phased recall. Owners may contact Honda customer service at 1-888-234-2138. Honda’s numbers for these recalls are XHP and VHQ.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: An inoperative rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the display audio unit software, free of charge. Owner notification letters were mailed July 8, 2024. Owners may contact Honda service at 1-888-234-2138. Honda’s numbers for this recall are TIQ and DIR. Vehicles previously repaired under recall 23V-046 will need to have the n
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Honda HR-V:
Once the presumption is triggered, the burden shifts to Honda to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Honda must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Honda HR-V qualifies as a lemon under California law, Honda may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Honda a reasonable opportunity to fix the defect. Visit different authorized Honda dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Honda pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Honda a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Honda is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Honda Hr V has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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