NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 132 complaints against the 2021 GMC Acadia. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 GMC Acadia complaints directly on the NHTSA complaint database.
The 2021 GMC Acadia has generated 264 NHTSA complaints and has 2 active recalls. If your 2021 GMC Acadia has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. GMC pays all attorney fees when we prevail. You pay nothing.
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2021 GMC Acadia has generated 30 NHTSA complaints for this defect category. Owner reports include: “My Acadia, 2021 has just 36011 miles. Car sputtered a few times like it was running out of gas and stalled as I was driving home in rush hour traffic. I couldn’t even get it off the road. No warning lights or advance warning. Waited 3 hours for AAA (told 20 minutes) and then towed to dealer. Tow person could not get it into neutral so they used the sleds to ramp it up onto the flatbed. The dealer replaced the fuel module board which seems to be a common problem with these cars. Dangerous in that I thought someone might rear end the car while sitting in the single lane. Look on the Acadia forum and you’ll see this is common and no recall has been issued and it sounds like it could very well happen again.” (NHTSA Complaint #11682800)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 GMC Acadia have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 22 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “Car was taken in for an oil change at 62k Miles. Dealer advised that it needed a radiator replaced. At 64k miles it was brought into the dealer for warranty work due to a failing thermostat. While being diagnosed, we were told not only the radiator needed to be replaced, but the oil cooler also needed to be replaced. So a 5 year old car with just over 60k Miles had the thermostat/sensor fail and need to be replaced. A radiator fail and need to be replaced and and an oil cooler fail and need to be replaced. Vehicle has been at a GM dealer for all maintenance. No crashes or reasons these parts should fail. Vehicle has never towed anything to but any sort of strain on the cooling system.” (NHTSA Complaint #11718832)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 GMC Acadia include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 20 NHTSA complaints have been filed for this category. Owner reports include: “Odometer Fraud. The contact purchased a 2021 GMC Acadia. The contact discovered a mileage discrepancy after the purchase. The vehicle was a dealer sale. At the time of purchase, the mileage was approximately 29,000. The contact attempted to trade in the vehicle, and the purchasing dealer checked the VIN and retrieved a Carfax Report. The Carfax Report indicated that the mileage on the Title on 11/04/2024 was 58,000; however, on 02/04/2025, the mileage was 28,000, and the vehicle had been in an accident in the past.” (NHTSA Complaint #11715591)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2021 GMC Acadia has generated 20 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “ABS Modulator failed leaking oil. Loss of braking Repair service found the same problem. Part was scrapped.” (NHTSA Complaint #11699678)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 GMC Acadia have reported harsh shifting, shuddering, slipping, and transmission warning lights. 16 NHTSA complaints have been submitted for this defect category. Owner reports include: “Had vehicles looked at twice and serviced once for the transmission slipping. No issues were found when looked at and light was deleted. Took to another mechanic who drained and refilled transmission. Transmission still slips after service. This happens at acceleration and continues til 3rd gears where it jerks in between gears. Stops while driving continuously, the starts up again if stopped for any reason.” (NHTSA Complaint #11717130)
The following 2 recalls have been issued for the 2021 GMC Acadia by the NHTSA or GMC. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect: See NHTSA database for details.
Risk: Improperly attached and seated fuel supply lines may loosen or separate, causing a fuel leak and increasing the risk of a fire.
Remedy: Dealers will inspect and replace fuel supply lines as necessary, free of charge. Owner notification letters were mailed on July 1, 2021. Owners may contact Cadillac customer service at 1-800-458-8006 and GMC customer service at 1-800-462-8782. GM’s number for this recall is N212335590.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: An inoperative rearview camera can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM’s number for this recall is N222378380.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 GMC Acadia:
Once the presumption is triggered, the burden shifts to GMC to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), GMC must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 GMC Acadia qualifies as a lemon under California law, GMC may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give GMC a reasonable opportunity to fix the defect. Visit different authorized GMC dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), GMC pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send GMC a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), GMC is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 GMC Acadia has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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