NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 21 complaints against the 2021 BMW 5 Series. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 BMW 5 Series complaints directly on the NHTSA complaint database.
The 2021 BMW 5 Series has generated 44 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2021 BMW 5 Series has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. BMW pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 BMW 5 Series include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 8 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2021 BMW 530I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.” (NHTSA Complaint #11725600)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2021 BMW 5 Series has generated 4 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “In November 2025 my breaks quit working. I had AAA haul my car to a repair shop. They ran the codes on the car and found that it was related to a recall on 2021 BMW 540i’s for the oil vacuum pump assembly, pan and gasket. I then had it towed to BMW and found out that my vin was not in the recall. BMW quoted me $4587 to repair this on a car with 45,000 miles. I then had it towed to a repair shop that replaced the oil vacuum pump assembly, oil pan, gasket and bolts for about $3700. I think that my vin should have been included in the recall. It was a obviously a common problem with my model and I should not have to pay this much on a car with 45,000 miles. I also had to pay $283.81 for BMW to diagnose it.” (NHTSA Complaint #11717479)
The 2021 BMW 5 Series has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Good afternoon, I am writing regarding the recall affecting my BMW 2021 530i, VIN [XXX] . While I understand the importance of safety recalls, this issue has had a direct and measurable impact on the market value of my vehicle. Due to the recall, I have received reduced trade-in and resale offers, with dealers explicitly citing the recall as a reason for depreciation. This loss in value persists regardless of whether the recall remedy has been completed. I am therefore requesting compensation ($6000) for the depreciation caused by this recall, or financial adjustment or trade in. Please open a case on my behalf and advise on the next steps. I would appreciate this matter being reviewed by a regional case manager if necessary. Thank you for your attention. I look forward to your response. Sincerely, [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11710100)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2021 BMW 5 Series has generated 4 NHTSA complaints for this defect category. Owner reports include: “Subject: Urgent Issue with EVAP System Failure Dear Safety Highway Control, I discovered that the EVAP system in my car has failed, confirmed by a computer diagnostic at the Body Shop. The dealer mentioned no recalls, so I contacted the recall department who advised me to contact you. The check engine light has been on, prompting this urgent report. Your prompt investigation is greatly appreciated. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11636314)
The 2021 BMW 5 Series has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The system does not provide any warning for rear cross traffic, visual or audio. The dealership that sold the car concluded on two occasions that the system was not working, but later said they were unable to find faults or fixes.” (NHTSA Complaint #11595658)
As of the date of this review, no active recalls have been issued specifically for the 2021 BMW 5 Series. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 BMW 5 Series:
Once the presumption is triggered, the burden shifts to BMW to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), BMW must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 BMW 5 Series qualifies as a lemon under California law, BMW may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give BMW a reasonable opportunity to fix the defect. Visit different authorized BMW dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), BMW pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send BMW a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), BMW is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 BMW 5 Series has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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