2021-2024 Volvo Vnre (electric) High-Voltage Battery Recall (23V512)
Volvo Trucks North America · 172 vehicles · Reported July 24, 2023
Volvo Trucks North America is recalling 172 2021-2024 Volvo Vnre (electric) vehicles. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit. An electrical short circuit increases the risk of a fire. Dealers will make the repair free of charge.
Recall 23V512 at a glance
| NHTSA campaign number | 23V512000 |
|---|---|
| Manufacturer recall number | RVXX2308 |
| Date reported to NHTSA | July 24, 2023 |
| Manufacturer | Volvo Trucks North America |
| Vehicles | 2021-2024 Volvo Vnre (electric) |
| Units affected | 172 |
| Component | Electrical System > Propulsion System > Traction Battery |
| Safety risk | An electrical short circuit increases the risk of a fire. |
| Fix | Available at dealers |
What is wrong with the 2021-2024 Volvo Vnre (electric) in recall 23V512?
The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2024 VNR Electric vehicles. The rivnut threaded inserts inside the high-voltage battery may be over-tightened and break, which could result in a short circuit.
Is it safe to drive a 2021-2024 Vnre (electric) with recall 23V512?
NHTSA has not told owners to stop driving, but the risk is real: An electrical short circuit increases the risk of a fire.
NHTSA describes the risk this way: An electrical short circuit increases the risk of a fire.
There is no do-not-drive order on this campaign. If your Vnre (electric) shows warning lights or behaves differently in a way that involves the traction battery, have it checked before driving further.
Which vehicles are included in recall 23V512?
Recall 23V512 covers 172 vehicles: 2021-2024 Volvo Vnre (electric).
NHTSA lists 172 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2024 | Volvo | Vnre (electric) |
What is the fix for the Vnre (electric) high-voltage battery recall?
Yes. Dealers will replace the batteries, free of charge.
Dealers will replace the batteries, free of charge. Interim owner notification letters informing owners of the safety risk were mailed September 15, 2023. Owners will receive a second notice once remedy becomes available. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2308.
When was recall 23V512 announced?
Volvo Trucks North America reported recall 23V512 to NHTSA on July 24, 2023.
| Date | What happened |
|---|---|
| July 24, 2023 | Volvo Trucks North America filed the defect report with NHTSA; NHTSA assigned campaign 23V512000. |
| September 15, 2023 | Interim owner notification letters mailed (per NHTSA). |
This recall was filed 38 months ago. If your Vnre (electric) was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Vnre (electric) is part of recall 23V512?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V512 is open on your Vnre (electric), it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V512000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Vnre (electric) owners do about recall 23V512?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V512000 applies to your Vnre (electric).
- Book the recall appointment with any authorized Volvo dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the traction battery happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Vnre (electric) owners reporting to NHTSA?
Too few NHTSA complaints about the ev and hybrid battery have been filed since recall 23V512 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.
Can recall 23V512 make my Vnre (electric) a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 23V512000 does not automatically make your Vnre (electric) a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
High-voltage battery and drive system defects in EVs and hybrids can mean reduced range, charging faults, loss of drive power or a fire risk. These repairs often need parts on backorder, so days out of service add up quickly.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
Recall repairs depend on parts. Owners can wait days, weeks or months, usually about one to three months in our cases, and those days count toward California's 30-day out-of-service rule.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Vnre (electric) been back to the dealer for this problem?
Call 877-536-6620Other Volvo Vnre (electric) recalls
Frequently asked questions about recall 23V512
Is the 23V512000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Vnre (electric) is part of recall 23V512000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Can a battery recall reduce my EV's range?
Some battery recalls limit the state of charge or range until a module or pack is replaced. Check your owner letter for any interim limits, and keep notes if range or charging changes after the repair.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V512000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.