2021-2023 Volvo Vnr Equipment Adaptive Recall (23V255)
Volvo Trucks North America · 236 vehicles · Reported April 7, 2023
Volvo Trucks North America is recalling 236 2021-2023 Volvo Vnr vehicles. When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response. Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash. Contact a dealer about the recall repair.
Recall 23V255 at a glance
| NHTSA campaign number | 23V255000 |
|---|---|
| Manufacturer recall number | RVXX2303 |
| Date reported to NHTSA | April 7, 2023 |
| Manufacturer | Volvo Trucks North America |
| Vehicles | 2021-2023 Volvo Vnr |
| Units affected | 236 |
| Component | Equipment Adaptive / Mobility > Vehicle Controls > Braking |
| Safety risk | Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021-2023 Volvo Vnr in recall 23V255?
When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2020-2023 VNR Electric vehicles equipped with Adaptive Cruise Control (ACC). When the adaptive cruise control braking activates under light load conditions, it can trigger an aggressive braking response.
Is it safe to drive a 2021-2023 Vnr with recall 23V255?
NHTSA has not told owners to stop driving, but the risk is real: Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash.
NHTSA describes the risk this way: Overly aggressive braking can result in the rear axle skidding, the brakes locking up, and/or a loss of vehicle control, increasing the risk of a crash.
There is no do-not-drive order on this campaign. If your Vnr shows warning lights or behaves differently in a way that involves the braking, have it checked before driving further.
Which vehicles are included in recall 23V255?
Recall 23V255 covers 236 vehicles: 2021-2023 Volvo Vnr.
NHTSA lists 236 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021-2023 | Volvo | Vnr |
What is the fix for the Vnr equipment adaptive recall?
Yes. Dealers will secure wiring and remove radar antennas and brackets from the vehicle.
Dealers will secure wiring and remove radar antennas and brackets from the vehicle. The anti-lock braking system will be reprogrammed to disable adaptive cruise control. Owner notification letters are expected to be mailed June 2, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2303.
When was recall 23V255 announced?
Volvo Trucks North America reported recall 23V255 to NHTSA on April 7, 2023. NHTSA lists the owner letter date as June 2, 2023.
| Date | What happened |
|---|---|
| April 7, 2023 | Volvo Trucks North America filed the defect report with NHTSA; NHTSA assigned campaign 23V255000. |
| June 2, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 42 months ago. If your Vnr was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Vnr is part of recall 23V255?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V255 is open on your Vnr, it will be listed there.
Look up your VIN on nhtsa.gov/recalls. If 23V255000 is open on your Vnr, it will be listed there, along with Volvo recall number RVXX2303. You can also ask any Volvo dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.
What should Vnr owners do about recall 23V255?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V255000 applies to your Vnr.
- Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the braking happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Vnr owners reporting to NHTSA?
Owners have filed 2 complaints with NHTSA about these vehicles since 2020, 2 of them about the other equipment.
Too few NHTSA complaints about the other equipment have been filed since recall 23V255 was reported (1) to say whether the fix is holding.
NHTSA’s public complaint database lists 2 owner complaints filed since 2020 for the vehicles in this recall, and 2 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Volvo Vnr: 1 complaints in total, 1 about the other equipment
- 2021 Volvo Vnr: 1 complaints in total, 1 about the other equipment
- 2022 Volvo Vnr: 0 complaints in total, 0 about the other equipment
A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):
My truck is going to neutral When ever I slow down and about to make a turn or for a stop light , and will not ho back in gear .
2023 Volvo Vnr owner, NJ, NHTSA complaint 11515674, filed April 5, 2023
Can recall 23V255 make my Vnr a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2021-2023 Volvo Vnr spends many days at the dealer.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021-2023 Volvo Vnr has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Vnr been back to the dealer for this problem?
Call 877-536-6620Other Volvo Vnr recalls
Frequently asked questions about recall 23V255
Is the 23V255000 recall repair free?
Safety recall repairs are normally free at authorized dealers. Check the owner letter or ask the dealer to confirm before work begins.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed June 2, 2023.
How do I know if my Vnr is part of recall 23V255000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V255000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.