2024 Volvo Vnl Stability Control Recall (23V689)
Volvo Trucks North America · 29 vehicles · Reported October 13, 2023
Volvo Trucks North America is recalling 29 2024 Volvo Vnl; 2024 Volvo Vnr vehicles. A software programming error may cause the electronic stability control (ESC) to be inoperative. Driving with an inoperative electronic stability control system can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V689 at a glance
| NHTSA campaign number | 23V689000 |
|---|---|
| Manufacturer recall number | RVXX2310 |
| Date reported to NHTSA | October 13, 2023 |
| Manufacturer | Volvo Trucks North America |
| Vehicles | 2024 Volvo Vnl; 2024 Volvo Vnr |
| Units affected | 29 |
| Component | Electronic Stability Control (Esc) |
| Safety risk | Driving with an inoperative electronic stability control system can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Volvo Vnl in recall 23V689?
A software programming error may cause the electronic stability control (ESC) to be inoperative.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2024 Volvo VNL and VNR trucks. A software programming error may cause the electronic stability control (ESC) to be inoperative.
Is it safe to drive a 2024 Vnl with recall 23V689?
NHTSA has not told owners to stop driving, but the risk is real: Driving with an inoperative electronic stability control system can increase the risk of a crash.
NHTSA describes the risk this way: Driving with an inoperative electronic stability control system can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your Vnl shows warning lights or behaves differently in a way that involves the electronic stability control, have it checked before driving further.
Which vehicles are included in recall 23V689?
Recall 23V689 covers 29 vehicles: 2024 Volvo Vnl; 2024 Volvo Vnr.
NHTSA lists 29 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Volvo | Vnl |
| 2024 | Volvo | Vnr |
What is the fix for the Vnl stability control recall?
Yes. Dealers will reprogram the control unit software, free of charge.
Dealers will reprogram the control unit software, free of charge. Owner notification letters are expected to be mailed December 3, 2023. Owners may contact Volvo Trucks' customer service at 1-800-528-6586. Volvo Trucks' number for this recall is RVXX2310.
When was recall 23V689 announced?
Volvo Trucks North America reported recall 23V689 to NHTSA on October 13, 2023. NHTSA lists the owner letter date as December 3, 2023.
| Date | What happened |
|---|---|
| October 13, 2023 | Volvo Trucks North America filed the defect report with NHTSA; NHTSA assigned campaign 23V689000. |
| December 3, 2023 | Owner notification letters scheduled (per NHTSA). |
This recall was filed 36 months ago. If your Vnl was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Vnl is part of recall 23V689?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V689 is open on your Vnl, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V689000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Vnl owners do about recall 23V689?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V689000 applies to your Vnl.
- Book the recall appointment with any authorized Volvo dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Write down when symptoms involving the electronic stability control happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Vnl owners reporting to NHTSA?
Too few NHTSA complaints about the driver assistance have been filed since recall 23V689 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database does not list owner complaints for these vehicles yet. That is common for new models and for recalls a manufacturer finds through its own testing.
Can recall 23V689 make my Vnl a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Owners often ask whether this electronic stability control recall means their Vnl qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).
Driver assistance systems such as automatic emergency braking, lane keeping and adaptive cruise rely on software and sensors. Phantom braking or a system that shuts off can be dangerous, and these complaints often return after an update.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
For the first 18 months or 18,000 miles, California presumes the manufacturer had enough chances if the Vnl went in two or more times for a defect likely to cause death or serious injury, four or more times for the same defect, or spent more than 30 days in the shop (Civ. Code 1793.22(b)). Direct notice to the manufacturer is required for some of these. The presumption is a shortcut, not the only path to a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Vnl been back to the dealer for this problem?
Call 877-536-6620Other Volvo Vnl recalls
Frequently asked questions about recall 23V689
Is the 23V689000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 3, 2023.
How do I know if my Vnl is part of recall 23V689000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V689000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.