2023-2024 Toyota Sequoia Hybrid Trailer Hitch Recall (24V640)
Toyota Motor Corporation · 43,395 vehicles · Reported August 26, 2024
Toyota Motor Corporation is recalling 43,395 2023-2024 Toyota Sequoia Hybrid vehicles. The tow hitch cover may come loose from the bumper and detach from the vehicle. A tow hitch cover that detaches can become a road hazard and increase the risk of a crash. Dealers will make the repair free of charge.
Recall 24V640 at a glance
| NHTSA campaign number | 24V640000 |
|---|---|
| Manufacturer recall number | 24TB10 / 24TA10 |
| Date reported to NHTSA | August 26, 2024 |
| Manufacturer | Toyota Motor Corporation |
| Vehicles | 2023-2024 Toyota Sequoia Hybrid |
| Units affected | 43,395 |
| Component | Trailer Hitches |
| Safety risk | A tow hitch cover that detaches can become a road hazard and increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Toyota Sequoia Hybrid in recall 24V640?
The tow hitch cover may come loose from the bumper and detach from the vehicle.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Sequoia Hybrid vehicles equipped with a tow hitch cover attached to the rear bumper. The tow hitch cover may come loose from the bumper and detach from the vehicle.
Is it safe to drive a 2023-2024 Sequoia Hybrid with recall 24V640?
NHTSA has not told owners to stop driving, but the risk is real: A tow hitch cover that detaches can become a road hazard and increase the risk of a crash.
NHTSA describes the risk this way: A tow hitch cover that detaches can become a road hazard and increase the risk of a crash.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the trailer hitches.
Which vehicles are included in recall 24V640?
Recall 24V640 covers 43,395 vehicles: 2023-2024 Toyota Sequoia Hybrid.
NHTSA lists 43,395 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Toyota | Sequoia Hybrid |
What is the fix for the Sequoia Hybrid trailer hitch recall?
Yes. Dealers will replace the tow hitch cover and modify the rear bumper, free of charge.
Dealers will replace the tow hitch cover and modify the rear bumper, free of charge. Owner letters were mailed April 7, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB10 and 24TA10.
Manufacturer recall number: 24TB10 / 24TA10.
When was recall 24V640 announced?
Toyota Motor Corporation reported recall 24V640 to NHTSA on August 26, 2024.
| Date | What happened |
|---|---|
| August 26, 2024 | Toyota Motor Corporation filed the defect report with NHTSA; NHTSA assigned campaign 24V640000. |
| April 7, 2025 | Letters mailed (per NHTSA). |
This recall was filed 25 months ago. If your Sequoia Hybrid was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Sequoia Hybrid is part of recall 24V640?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V640 is open on your Sequoia Hybrid, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V640000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Sequoia Hybrid owners do about recall 24V640?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V640000 applies to your Sequoia Hybrid.
- Book the recall appointment with any authorized Toyota dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the trailer hitches happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Sequoia Hybrid owners reporting to NHTSA?
Owners have filed 75 complaints with NHTSA about these vehicles since 2020, 11 of them about the other equipment.
Since recall 24V640 was reported on August 26, 2024, owners have filed 7 complaints with NHTSA about the other equipment on these vehicles. 1 of them (14%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the other equipment and were received on or after August 26, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related other equipment issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 75 owner complaints filed since 2020 for the vehicles in this recall, and 11 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2023 Toyota Sequoia Hybrid: 38 complaints in total, 6 about the other equipment
- 2024 Toyota Sequoia Hybrid: 37 complaints in total, 5 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
The rear hitch cover has been on recall for several months now. Toyota does not seem to have a remedy in place for it. And there has been no further communication regarding when a dealer can replace the component. The cover came off and was crushed while driving.
2024 Toyota Sequoia Hybrid owner, MD, NHTSA complaint 11641700, filed February 10, 2025
UNKNOWN. I have NOT had an incident. I own a 2024 Toyota Sequoia SUV that uses the same engine as the hundreds of thousands of Tundra trucks that Toyota has already recalled.
2024 Toyota Sequoia Hybrid owner, WA, NHTSA complaint 11739086, filed May 20, 2026
The tow hitch cover came off at an unknown destination on the road. It was there when I left home and missing when I reached my destination that was about an hour away. This included some in-town and some highway driving.
2024 Toyota Sequoia Hybrid owner, TX, NHTSA complaint 11602268, filed July 15, 2024
Can recall 24V640 make my Sequoia Hybrid a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 24V640000 does not automatically make your Sequoia Hybrid a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
What matters for a lemon law claim is not the recall label but whether the defect substantially impairs the 2023-2024 Toyota Sequoia Hybrid and whether the dealer can fix it in a reasonable number of tries.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2023-2024 Toyota Sequoia Hybrid has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Sequoia Hybrid been back to the dealer for this problem?
Call 877-536-6620Other Toyota Sequoia Hybrid recalls
Frequently asked questions about recall 24V640
Did the recall 24V640 fix work?
Since recall 24V640 was reported on August 26, 2024, owners have filed 7 complaints with NHTSA about the other equipment on these vehicles. 1 of them (14%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 24V640000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Sequoia Hybrid is part of recall 24V640000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V640000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Toyota. Prior results do not guarantee a similar outcome.