2023-2024 Toyota Prius Switches Recall (24V274)
Toyota Motor Corporation · 55,690 vehicles · Reported April 17, 2024
Toyota Motor Corporation is recalling 55,690 2023-2024 Toyota Prius; 2023-2024 Toyota Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly. A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury. Dealers will make the repair free of charge.
Recall 24V274 at a glance
| NHTSA campaign number | 24V274000 |
|---|---|
| Manufacturer recall number | 24TB06 / 24TA06 |
| Date reported to NHTSA | April 17, 2024 |
| Manufacturer | Toyota Motor Corporation |
| Vehicles | 2023-2024 Toyota Prius; 2023-2024 Toyota Prius Prime |
| Units affected | 55,690 |
| Component | Electrical System > Wiring > Switches / Knobs / Buttons |
| Safety risk | A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury. |
| Fix | Available at dealers |
What is wrong with the 2023-2024 Toyota Prius in recall 24V274?
Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Is it safe to drive a 2023-2024 Prius with recall 24V274?
NHTSA has not told owners to stop driving, but the risk is real: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
NHTSA describes the risk this way: A door that unexpectedly opens while the vehicle is moving or during a crash increases the risk of injury.
NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the switches and knobs and buttons.
Which vehicles are included in recall 24V274?
Recall 24V274 covers 55,690 vehicles: 2023-2024 Toyota Prius; 2023-2024 Toyota Prius Prime.
NHTSA lists 55,690 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2023-2024 | Toyota | Prius |
| 2023-2024 | Toyota | Prius Prime |
What is the fix for the Prius switches recall?
Yes. Dealers will replace both right and left rear door opener switches, free of charge.
Dealers will replace both right and left rear door opener switches, free of charge. Owner letters were mailed August 9, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB06 and 24TA06.
Manufacturer recall number: 24TB06 / 24TA06.
When was recall 24V274 announced?
Toyota Motor Corporation reported recall 24V274 to NHTSA on April 17, 2024.
| Date | What happened |
|---|---|
| April 17, 2024 | Toyota Motor Corporation filed the defect report with NHTSA; NHTSA assigned campaign 24V274000. |
| August 9, 2024 | Letters mailed (per NHTSA). |
This recall was filed 29 months ago. If your Prius was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Prius is part of recall 24V274?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V274 is open on your Prius, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 24V274000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should Prius owners do about recall 24V274?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 24V274000 applies to your Prius.
- Call a Toyota dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
- Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
- Write down when symptoms involving the switches and knobs and buttons happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are Prius owners reporting to NHTSA?
Owners have filed 63 complaints with NHTSA about these vehicles since 2020, 17 of them about the electrical system.
Since recall 24V274 was reported on April 17, 2024, owners have filed 16 complaints with NHTSA about the electrical system on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt.
How we counted: we matched NHTSA owner complaints for the model years in this recall that list the electrical system and were received on or after April 17, 2024, then flagged narratives that describe a repeat failure or a problem returning after a dealer repair, recall service or software update. Data from NHTSA, accessed October 1, 2026. Complaints are unverified owner reports and may involve a related electrical system issue rather than this exact defect; automated text matching can miss or misread some reports.
NHTSA’s public complaint database lists 63 owner complaints filed since 2020 for the vehicles in this recall, and 17 of them involve the electrical system. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Toyota Prius: 26 complaints in total, 4 about the electrical system
- 2023 Toyota Prius: 19 complaints in total, 5 about the electrical system
- 2024 Toyota Prius Prime: 12 complaints in total, 5 about the electrical system
- 2023 Toyota Prius Prime: 6 complaints in total, 3 about the electrical system
Here is what some owners told NHTSA, in their own words (excerpts, unverified):
Front door locks defective. Remote control doesn’t open the doors, even after replacing battery in key fob. It started with the driver door and now the passenger door doesn’t lock or unlock.
2023 Toyota Prius owner, VA, NHTSA complaint 11677148, filed July 30, 2025
The contact owned a 2023 Toyota Prius. The contact received notifications of NHTSA Campaign Numbers: 26V049000 (Electrical System, Latches/Locks/Linkages) and 24V274000 (Electrical System, Latches/Locks/Linkages); and requested to be removed from the recall distribution list. The local dealer and manufacturer were contacted.
2023 Toyota Prius owner, GA, NHTSA complaint 11728543, filed April 1, 2026
The contact owns a 2023 Toyota Prius. The contact received a recall notification, NHTSA Campaign Number: 26V049000 (Electrical System, Latches/Locks/Linkages)however the parts were unavailable. The dealer was contacted, the contact was informed that the parts were unavailable. The manufacturer was not contacted. The contact had not experienced any failure regarding the unrepaired recall.
2023 Toyota Prius owner, CA, NHTSA complaint 11739475, filed May 22, 2026
Can recall 24V274 make my Prius a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Electrical faults are hard to diagnose, so dealers often try several fixes before one works, if one works at all. That pattern of repeat visits for the same switches and knobs and buttons problem is common in lemon law claims.
The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Prius been back to the dealer for this problem?
Call 877-536-6620Other Toyota Prius recalls
Frequently asked questions about recall 24V274
Did the recall 24V274 fix work?
Since recall 24V274 was reported on April 17, 2024, owners have filed 16 complaints with NHTSA about the electrical system on these vehicles. 0 of them (0%) describe the same problem happening more than once or coming back after a repair attempt. If your vehicle still has the problem after the recall repair, go back to the dealer, get a repair order, and talk to a lemon law attorney.
Is the 24V274000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Prius is part of recall 24V274000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 24V274000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Toyota. Prior results do not guarantee a similar outcome.