2022-2023 Land Rover Range Rover Door Recall (23V324)

Recall 23V324 at a glance

What is wrong with the 2022-2023 Land Rover Range Rover in recall 23V324?

The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash.

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2022-2023 Land Rover Range Rover and 2023 Land Rover Range Rover Sport vehicles. The second-row seat armrest storage compartment latch may fail, allowing the objects from within to be unsecured in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."

Is it safe to drive a 2022-2023 Range Rover with recall 23V324?

NHTSA has not told owners to stop driving, but the risk is real: In the event of a crash, unsecured objects from within the armrest compartment may strike the vehicle occupants, increasing their risk of injury.

NHTSA describes the risk this way: In the event of a crash, unsecured objects from within the armrest compartment may strike the vehicle occupants, increasing their risk of injury.

NHTSA has not issued a do-not-drive or park-outside warning for this recall. Still, get the repair done as soon as it is available, and stop driving if you notice symptoms related to the latches and locks and linkages.

Which vehicles are included in recall 23V324?

Recall 23V324 covers 12,587 vehicles: 2022-2023 Land Rover Range Rover; 2023 Land Rover Range Rover Sport.

NHTSA lists 12,587 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Range Rover door recall?

Yes. Dealers will replace the locking arm of the second-row armrest storage compartment, free of charge.

Dealers will replace the locking arm of the second-row armrest storage compartment, free of charge. Owner notification letters were mailed October 3, 2023. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N789.

When was recall 23V324 announced?

Jaguar Land Rover North America, LLC reported recall 23V324 to NHTSA on May 4, 2023. NHTSA lists the owner letter date as October 3, 2023.

This recall was filed 41 months ago. If your Range Rover was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Range Rover is part of recall 23V324?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V324 is open on your Range Rover, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 23V324000 is open on your Range Rover, it will be listed there, along with Land Rover recall number N789. You can also ask any Land Rover dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Range Rover owners do about recall 23V324?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V324000 applies to your Range Rover.
2. Book the recall appointment with any authorized Land Rover dealer. Ask up front whether parts are available and how long the vehicle will be there.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the latches and locks and linkages happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Range Rover owners reporting to NHTSA?

Owners have filed 48 complaints with NHTSA about these vehicles since 2020, 1 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 23V324 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 48 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2023 Land Rover Range Rover Sport: 23 complaints in total, 0 about the body, doors and seats
• 2023 Land Rover Range Rover: 21 complaints in total, 1 about the body, doors and seats
• 2022 Land Rover Range Rover: 4 complaints in total, 0 about the body, doors and seats

Examples of what owners have reported to NHTSA (unverified excerpts):

Seats are electric in the rear and do not have any sensors if someone is sitting in them. The seats will fold and crush occupant. We have had 3 incidents leading to minor injuries with different children where the child will inadvertently hit the seat folding button and get injured.

2023 Land Rover Range Rover owner, AZ, NHTSA complaint 11640452, filed February 3, 2025

Can recall 23V324 make my Range Rover a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Recall 23V324000 does not automatically make your Range Rover a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?

Body and latch defects on the 2022-2023 Land Rover Range Rover may seem minor until a door opens while driving or a seat will not lock. Problems that return after repair belong in your records.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V324