NHTSA Investigation

NHTSA Recall Query: High Voltage Coolant Heater Delamination in 2022-2023 Lucid Air (RQ24-002)

Opened February 8, 2024 · Lucid USA, Inc.

✓ Reviewed by Jacob Shayesteh, Esq.·Updated October 2026
RQ24-002
NHTSA action
Recall
Investigation stage
Closed
Status
2024
Opened
None
Resulting recall

NHTSA opened a recall query (RQ24-002) on February 8, 2024 into high voltage coolant heater delamination in 2022-2023 Lucid Air. The investigation is closed on May 11, 2026.

RQ24-002 at a glance

NHTSA action numberRQ24-002
TypeRecall Query
OpenedFebruary 8, 2024
StatusClosed May 11, 2026
Vehicles2022-2023 Lucid Air
ComponentVisibility > Defroster/Defogger/Hvac System
ManufacturerLucid USA, Inc.
Resulting recallNone listed

What is NHTSA investigating in the Lucid Air?

From NHTSA’s investigation summary:

On January 11, 2024, the Office of Defects Investigation (ODI) received Recall 24V-011 that identified a safety defect in the High Voltage Coolant Heater (HVCH) installed in certain Model Year (MY) 2022-2023 Lucid Air vehicles manufactured prior to July 2022.

The HVCH may experience an internal delamination failure, which poses a risk of the vehicle losing defrost capability.

If the HVCH fails, coolant cannot be heated, and the windshield cannot be defrosted.

Loss of adequate windshield defrost capability could lead to restricted driver field of vision and an increased risk of a crash.

The remedy outlined in this recall is a software update that identifies any HVCH failure when it occurs, which then provides a notification on the glass cockpit panel about the lack of defrost capability and advises the owner to contact Lucid for an HVCH replacement.Lucid will then replace the HVCH at no cost to the owner.

On July 27th, 2023, Jaguar Land Rover North America, LLC filed Recall 23V-518 which affects Jaguar Land Rover vehicles equipped with the same HVCH as the Lucid Vehicles that were supplied by the same supplier (Webasto AG).

Jaguar Land Rover North America, LLC's remedy is to replace the HVCH in the affected vehicles.

ODI was concerned that by only providing a notification to drivers that their windshield defroster is not working, Lucid puts the driver in a situation where they could experience the failure during the same drive cycle as they receive the notification.

In this scenario, the driver is not aware they have a failed HVCH until they are operating the vehicle and need the defrost function prior to being able to have the vehicle serviced.

ODI opened Recall Query (RQ24002) on February 8, 2024, to assess the adequacy, including the safety consequences, of the remedy described in Lucid's Recall 24V-011.

ODI received Lucid's Information Request Response (IRR) to this investigation on April 29, 2024.

To date, ODI has not received any complaints regarding the recall remedy outlined in 24V-011.

In reviewing Lucid's IRR data, the percentage of failures after the recall remedy has been implemented on the vehicles is 0.14%.

Of the failures identified by Lucid, none of them described a loss of visibility out the front window.

There was one claim of property damage allegedly due to the recall remedy.

ODI's review of information related to this claim does not indicate a need for further action under this investigation.

During the investigation, Lucid clarified that upon the driver receiving the notification their defrost was unavailable, the dashboard message alerts them to use caution if their view is obstructed and to contact customer care.

Upon contacting customer care regarding the dashboard message, a Lucid service member will create a service appointment to have the HVCH replaced.

In instances where the consumer had expressed they do not feel comfortable taking the vehicle into the service center themselves, the service center has offered for the vehicle to be towed.

ODI also met with Jaguar Land Rover on November 20, 2024 to review their recall (23V-518) and their reasoning for replacing the HVCH.

Jaguar Land Rover informed ODI that their affected vehicle systems were incapable of detecting an HVCH failure and are unable to warn the driver that the HVCH was starting to fail.This differs from Lucid, which was able to implement a software update to detect and identify a failure to the driver.

After analyzing the data submitted in Lucid's IRR response and reviewing Jaguar Land Rover's reasoning for its recall remedy, ODI is closing RQ24002 without action.

The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.

The Agency reserves the right to take additional action if warranted by future circumstances.

What is a recall query?

Recall Query is a review of whether an earlier recall actually fixed the problem or covered all the vehicles it should have. A recall query is opened when owners keep reporting the same failure after the recall repair.

Did this investigation lead to a recall?

NHTSA closed this investigation on May 11, 2026 without listing a recall. That can mean NHTSA did not find a safety defect it could prove, or that the manufacturer addressed the issue another way. A closed investigation does not mean owners have no lemon law claim if the problem keeps happening.

Which vehicles are part of this investigation?

Model yearsMakeModel
2022-2023LucidAir

What are Lucid Air owners reporting to NHTSA?

NHTSA’s public database lists 52 owner complaints filed since 2020 for the vehicles in this investigation (all components). Complaints are unverified owner reports.

What should owners do?

  1. Check your VIN at nhtsa.gov/recalls for any open recall on your vehicle.
  2. If you have the problem NHTSA is investigating, take the vehicle to a dealer now and get a repair order, even if the dealer cannot find anything.
  3. Keep a log of every time the problem happens: date, mileage and what happened. Photos and videos help.
  4. File your own complaint at nhtsa.gov/report-a-safety-problem. Owner complaints are what start and expand investigations.
  5. If the problem keeps coming back, talk to a lemon law attorney.

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Can a recall or defect investigation make my car a lemon in California?

Not by itself. What matters is whether a covered defect keeps coming back or keeps your vehicle at the dealer, and a federal investigation or recall is strong evidence that the problem is real.

Under California’s Song-Beverly Consumer Warranty Act, a manufacturer that cannot fix a warranty defect that substantially impairs a vehicle’s use, value or safety within a reasonable number of attempts may have to repurchase or replace it (Civ. Code 1793.2(d)). Within the first 18 months or 18,000 miles, the law presumes a reasonable number of attempts after two repairs of a defect likely to cause death or serious injury, four repairs of the same defect, or more than 30 days out of service (Civ. Code 1793.22(b)).

An owner who prevails can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.

The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.

If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.

Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.

Frequently asked questions

Does the recall fixing my car mean I have no case?

Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.

Do used cars qualify for California lemon law?

We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.

How long does a recall lemon law case take?

Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.

What does a lemon law attorney cost?

You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Sources

Jacob Shayesteh, Esq., Founder and Managing Attorney of America’s Lemon Lawyer (Wynn Law Group, APC). Licensed by the State Bar of California, No. 362320. His practice focuses on California lemon law under the Song-Beverly Consumer Warranty Act.

State Bar of California license record · Avvo · Martindale-Hubbell · Lawyers.com · LinkedIn · Our attorneys

Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page reports public NHTSA data and is general information, not legal advice. Not affiliated with NHTSA or any vehicle manufacturer. Prior results do not guarantee a similar outcome.

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