NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 29 complaints against the 2023 Toyota 4Runner. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Toyota 4Runner complaints directly on the NHTSA complaint database.
The 2023 Toyota 4Runner has generated 58 NHTSA complaints and has 1 active recall. If your 2023 Toyota 4Runner has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Toyota pays all attorney fees when we prevail. You pay nothing.
The 2023 Toyota 4Runner has generated 12 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “the rear manual tailgate has opened 3 times while the vehicle was at highway speeds and the doors would be locked. the latest incident happened on 1-30-26, at highway speed (70mph) the tailgate opened completely without warning. the indicator on the dash did light up and an alarm did sound. I had been on the road approximately 10 miles without incident before that. this was the third time this happened, although the first two the door did not completely open, only became unlatched but stayed shut. all three times were mornings that were extremely cold. (below -1 F) each time i made sure there was no ice or snow or other object in the way of securely closing the tailgate. even if there were, the door would not be closed from the onset and the dash warning should have indicated the door was not completely latched.” (NHTSA Complaint #11714444)
The 2023 Toyota 4Runner has generated 6 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Component: Tire – Dunlop Grandtrek AT20 P265/70R17 Vehicle: 2023 Toyota 4Runner (approx. 25,000 miles) After a standard tire rotation, I began experiencing severe steering wheel vibration (flutter) at highway speeds (55–65+ mph) and during braking. The issue started immediately after rotation and has not gone away, even after returning the tires to their original positions. The dealer replaced rotors and pads, but the vibration remained. There are no warning lights, and no visible tire damage. This condition has been reproduced by the dealer. Upon researching, I found that Toyota issued Tech Tip T-TT-0602-20 for this exact issue — citing steering vibration caused by Dunlop Grandtrek AT20 tires on 4Runner models. I also found similar complaints from other owners on forums and the NHTSA database. The issue appears to be related to internal tire defects (e.g., belt separation or out-of-round tires) which are not externally visible. This problem affects safety due to potential loss of steering stability at high speeds, and could worsen over time. Tires have not been replaced yet, but I plan to pursue road force balancing and a manufacturer warranty inspection. I’m glad that I was able to find this problem early before it cause tire explosion. Tire Size: P265/70R17 Tire Brand/Model: Dunlop Grandtrek AT20” (NHTSA Complaint #11668391)
The 2023 Toyota 4Runner has generated 6 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “My brand new 2023 Toyota 4Runner has terrible head lights. I see I am not the first person to post this very same complaint either. These headlights NEED to be recalled and replaced by Toyota. I will do my best to describe this, but when driving in the dark there is large shadow cast on the left side of the throw of the lights. It is far in front of the car, just before the light tapers off into darkness. But it’s not just that the headlights are uneven, I have light that surrounds the dark spot. So it’s like I’m constantly chasing an animal. The 4Runner has a soft suspension, so every small bump in the road makes the shadow dance and it is incredibly distracting. It’s all I look at. When I turn it looks like something is running across the road. This is a dangerous design. I live in Illinois and I drive to and from work in the dark 5 months out of the year. Everybody on the internet says it’s for the safety of oncoming drivers. The shadow is nowhere near where somebody would be sitting in an oncoming driver seat. This problem is all over the internet. Why has nothing been done about it? The Toyota dealer told me it’s be design, and so did the service manager. Toyota corporate referred me to the customer relations lead back at the dealer, who sent me back to corporate, who sent me to a senior advisor at corporate, who told me they have to respect what the dealer says. Round and round we go. I inquired if my dealer can take apart my headlights and remove the piece that casts the shadow out on the road. I bet you know the answer to that one. Never once have I seen this in any vehicle driven by myself, family or friends. Anybody I have had in the car has mentioned how distracting it is. These lights need an immediate recall and replacement. Thank you.” (NHTSA Complaint #11553600)
The 2023 Toyota 4Runner has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owned a 2023 Toyota 4Runner. The contact stated that while her father was driving under 30 MPH on a side road, the driver swerved to miss a deer. The vehicle drove off a hill, rolled over and landed on its top, and all the seat belts simultaneously unbuckled, causing all the passengers to hit their heads against the roof simultaneously. Additionally, the contact noticed an abnormal fuel odor. The contact stated that she was unable to exit the vehicle. The contact’s brother assisted the contact in exiting the vehicle, and all passengers were able to exit the vehicle. The vehicle then caught on fire. The fire department arrived at the scene, but it was unknown whether the fire was extinguished by the fire department. The origin of the fire was unknown. A police report was filed. It was unknown whether the air bags deployed. The vehicle was towed and deemed a total loss. The contact sustained neck and back pain, bruises and headaches. The contact stated that the headaches could be due to an impact on the brain cyst in the back of the contact’s head. The contact’s son sustained neck pain, back pain and bruises. The contact’s brother and father sustained unknown injuries. All the passengers went to the hospital the following day and were still receiving medical assistance. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 10,000.” (NHTSA Complaint #11715551)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2023 Toyota 4Runner include pulling, vibration, loss of power steering, and electronic steering warnings. 2 NHTSA complaints have been filed in this category. Owner reports include: “I was driving the vehicle and suddenly the steering wheel started to getting hard to turn it and the dash board doesn’t show any failure I went right away to dealership close by they inspected the vehicle they states there is a power steering failure but the car never showed any failure on dashboard or safety system” (NHTSA Complaint #11721837)
The following 1 recall has been issued for the 2023 Toyota 4Runner by the NHTSA or Toyota. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: EQUIPMENT:OTHER:LABELS
Defect: See NHTSA database for details.
Risk: An overloaded vehicle increases the risk of a crash.
Remedy: Southeast Toyota Distributors, LLC will mail a new modified label, free of charge. Owner notification letters were mailed December 1, 2023. Owners may contact SET’s customer service at 1-866-405-4226. SET’s number for this recall is SET23A.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Toyota 4Runner:
Once the presumption is triggered, the burden shifts to Toyota to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Toyota must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Toyota 4Runner qualifies as a lemon under California law, Toyota may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Toyota a reasonable opportunity to fix the defect. Visit different authorized Toyota dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Toyota pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Toyota a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Toyota is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Toyota 4runner has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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