NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 12 complaints against the 2021 Subaru WRX. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Subaru WRX complaints directly on the NHTSA complaint database.
The 2021 Subaru Wrx has generated 12 NHTSA complaints and has 1 active recall. If your 2021 Subaru Wrx has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Subaru pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Subaru Wrx have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 2 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I am filing this complaint to report a serious safety concern involving my 2021 Subaru WRX, which is currently covered under the manufacturer’s powertrain warranty as well as an extended warranty. Subaru of Ontario, an authorized Subaru dealership, failed to properly diagnose or repair ongoing engine issues during multiple service visits. Despite documented problems, the vehicle was released to me in a condition that was unsafe to operate since their location did not have a loaner, fully aware of the issues at hand, exposing me and my family to serious risk while driving. As a result of this negligence, the engine has now deteriorated to the point of needing a full replacement. Subaru of Ontario is attempting to charge me $3,000 for an engine replacement, despite warranty coverage that should fully apply. The dealership has refused to acknowledge their failure in prior inspections or take accountability for releasing an unsafe vehicle back onto the road. I am reporting this as a vehicle safety hazard and potential warranty fraud, as the dealership’s actions directly led to unsafe operating conditions and are now being used as justification to deny coverage. I urge the NHTSA to investigate both this specific incident and whether this may reflect a larger pattern among Subaru service centers. I am prepared to provide service records, warranty documentation, dealership communications, and supporting evidence upon request.” (NHTSA Complaint #11666353)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Subaru Wrx have reported harsh shifting, shuddering, slipping, and transmission warning lights. 2 NHTSA complaints have been submitted for this defect category. Owner reports include: “NHTSA ID:#10186366 SUBARU TSB #[XXX] This bulletin announces a design change to the clutch release bearing. PRODUCTION CHANGE INFORMATION: The new clutch release bearing was incorporated into production starting with VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11577261)
The 2021 Subaru Wrx has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “I was de-frosting my windshield early in the morning when I watched a crack start at the base of the driver’s side windshield and travel up the window and back down to the base of the windshield. The car was not moving, there was no impact to the windshield at all. I contacted the Subaru dealer and brought the car in to be inspected. They told me that the crack was because of a rock chip although there was never any rock chip impact and the car was not even moving when the crack developed. There was a previous class action lawsuit settled against Subaru for identical cracks developing in their windshields. I contacted Subaru of America to see what they would do and they gave a discount for a new windshield but the new windshield would still have cost over $700 out of pocket for a car that was less then one month old.” (NHTSA Complaint #11480723)
The 2021 Subaru Wrx has generated 1 NHTSA complaint for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Manual (not power) Driver seat is loose-rocking car only has 47000 miles but this hardware failure will get worse over time definitely a safety concern if bolt breaks it appears that the plastic washer is wearing most likely poor material should be polyurethane or something like the form of a grommet that absorbs since vehicle has hard suspension NOTE: I have video however cannot create video < than 10mb” (NHTSA Complaint #11668435)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Subaru Wrx have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 1 NHTSA complaint on record, this defect pattern is well-documented. Owner reports include: “In October 2024, my vehicle, a 2021 Subaru WRX STI, was purchased from a Toyota dealership (Fort Bend Sterling McCall Toyota). The dealership sold the vehicle with an oil issue and a modified ECM. This issue caused catastrophic engine failure while driving. The vehicle stalled and could not be started. Subaru dealership technicians confirmed the cause as improper service leading to catastrophic oil starvation. The failure put both myself and others at risk, as the engine lost power mid-operation on a busy road. The vehicle was towed to a certified Subaru dealership, where it has been detained since December 2024. Despite being under warranty, repairs have been delayed for over 6 months due to blame disputes between the dealership, the manufacturer, and the extended warranty provider. There were no prior dashboard warnings or messages before failure, only loss of power and engine noise at the time of the incident. The vehicle has been fully inspected and documented by the Subaru service center, and all evidence has been preserved. I have been without a primary vehicle for over 7 months.” (NHTSA Complaint #11668269)
The following 1 recall has been issued for the 2021 Subaru Wrx by the NHTSA or Subaru. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH
Defect: See NHTSA database for details.
Risk: Inoperative backup lights and an inoperative rearview camera can reduce vehicle visibility and driver awareness, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the backup light switch, as necessary, free of charge. Owner notification letters were mailed September 16, 2022. Owners may contact Subaru’s customer service at 1-844-373-6614. Subaru’s number for this recall is WRE-22.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Subaru Wrx:
Once the presumption is triggered, the burden shifts to Subaru to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Subaru must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Subaru Wrx qualifies as a lemon under California law, Subaru may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Subaru a reasonable opportunity to fix the defect. Visit different authorized Subaru dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Subaru pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Subaru a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Subaru is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Subaru Wrx has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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