NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 22 complaints against the 2025 Ram 3500. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Ram 3500 complaints directly on the NHTSA complaint database.
The 2025 Ram 3500 has generated 22 NHTSA complaints and has 4 active recalls. If your 2025 Ram 3500 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Ram pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Ram 3500 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 5 NHTSA complaints have been filed for this category. Owner reports include: “The 2025 and 2026 dually 3500 Ram trucks with the 12″ AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4×4 -Electronic Stability Control -Cruise Sometimes, the engine won’t shut off. The gauge cluster will state it can’t detect which position the transmission is in. So, you cannot shift, and you can’t shut the truck off, and you can’t drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures. I’ve had this problem occur over half a dozen times. It has been to the dealership to be repaired 3 times so far. After the 2nd time at the dealership, the sensors only last less than 23 miles.” (NHTSA Complaint #11715127)
The 2025 Ram 3500 has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “When I was going to torn off the truck won’t stop the engine, dash said not in parking and the PRND light start flashing I had to remove a relay to shut down the truck and disconnect bought batteries half and hour later reconnect everything and truck work but with many lights on in dash board From what I investigated it’s a common problem with no solution at this time Dealer said it’s a rear speed sensor What should I do” (NHTSA Complaint #11724646)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2025 Ram 3500 has generated 2 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “Multiple times at random the vehicle will display an alert on the dash that the 4X4 system, anti lock breaks, adaptive breaking as well as forward and rear collision sensors and cruise control are all disabled. This has happened 5 times now. I have taken the vehicle into the dealership and they stated that the rear Wheel Speed Sensors” were bad and replaced them. Since the wheel sensors have been replaced ( less than 200 miles ago) this system has triggered the same alert and conditions 2 more times. This is a very dangerous situation for a vehicle that is made for towing heavy trailers and loads.” (NHTSA Complaint #11713186)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Ram 3500 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “The 2025 and 2026 dually 3500 Ram trucks with the 12″ AAM rear axle are having issues with the rear wheel speed sensors (different sensor for each side). They apparently fail or are not able to properly communicate to the computer. When this happens, the following are disabled: -ABS -Auto Emergency Braking -4×4 -Electronic Stability Control -Cruise Sometimes, the engine won’t shut off. The gauge cluster will state it can’t detect which position the transmission is in. So, you cannot shift, and you can’t shut the truck off, and you can’t drive. You are stuck in place with a running engine. Despite Stellantis releasing a new revision of wheel speed sensors (AB revision), they have failed in less than 2,000 miles on my truck. Many, many dually owners are experiencing these failures. I’ve had this problem occur over half a dozen times. It has been to the dealership to be repaired 3 times so far. After the 2nd time at the dealership, the sensors only last less than 23 miles.” (NHTSA Complaint #11715128)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2025 Ram 3500 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 1 NHTSA complaint on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2025 Ram 3500. The contact stated that while driving approximately 60 MPH, several unknown warning lights illuminated, and the vehicle stalled. The vehicle was towed to a dealer where it was diagnosed, and determined that several repairs were needed, and there was an issue with the battery. The dealer replaced two batteries, but the failure persisted. The vehicle was taken back to the same dealer, but the cause of the failure was not duplicated. On another occasion, while driving approximately 50 MPH and hauling a trailer, there were several unknown warning lights illuminated, and the contact heard a loud banging coming from the engine compartment before the vehicle stalled. The vehicle was towed to a different dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,000.” (NHTSA Complaint #11724654)
The following 4 recalls have been issued for the 2025 Ram 3500 by the NHTSA or Ram. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect: See NHTSA database for details.
Risk: An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy: Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler’s number for this recall is 36C.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect: See NHTSA database for details.
Risk: An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
Remedy: Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler’s numbers for this recall are B4C and
Component: AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Defect: See NHTSA database for details.
Risk: Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver’s side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Remedy: Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler’s number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in th
Component: EXTERIOR LIGHTING:BRAKE LIGHTS
Defect: See NHTSA database for details.
Risk: Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
Remedy: Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC’s number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Ram 3500:
Once the presumption is triggered, the burden shifts to Ram to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Ram must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2025 Ram 3500 qualifies as a lemon under California law, Ram may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Ram a reasonable opportunity to fix the defect. Visit different authorized Ram dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Ram pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Ram a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Ram is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2025 RAM 3500 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Ram pays our fees if you win — you pay nothing upfront.
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