Lemon Law Analysis

2025 Polestar Polestar 3

NHTSA Complaints · Active Recalls · California Lemon Law Data

✓ Reviewed by Jacob Shayesteh, Esq. · Updated June 2026
70
NHTSA Complaints
6
Active Recalls
2-4
Avg. Repair Attempts

The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.

As of June 2026, the NHTSA has logged 70 complaints against the 2025 Polestar Polestar 3. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Polestar Polestar 3 complaints directly on the NHTSA complaint database.

The 2025 Polestar Polestar 3 has generated 70 NHTSA complaints and has 6 active recalls. If your 2025 Polestar Polestar 3 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Polestar pays all attorney fees when we prevail. You pay nothing.

Electrical System

High Claim VolumeSong-Beverly Strength: Very Strong

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Polestar Polestar 3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 29 NHTSA complaints have been filed for this category. Owner reports include: “Upon purchase of the vehicle, the Onboard AC Charger (officially: “GHCA”) failed on the first charge at home, utilizing Volvo (sister company) equipment that has charged another vehicle successfully for 5+ years. The equipment was confirmed still functional on the other vehicle after failure of the Polestar’s on-board equipment. The part was replaced during a lengthy service visit, and the failure has reoccurred less than 3 months later with a repair pending for 6+ weeks. Unexplained electrical faults are always a safety concern. Vehicle on-road safety is compromised when pre-planned charging stops are suddenly and unexpectedly unavailable due to the failure of on-board equipment. Low state of charge conditions and being forced to drive on reserve power to arrive at a DC charging point leaves the potential to run out of power in traffic. Large numbers of failures on Polestar 3 and platform-sibling Volvo EX90 are rampant, causing parts shortages. Polestar/Volvo have been aware of this issue for more than a year and have provided no remedy or even communication on the subject. Their negligence to protect consumers needs to be mitigated.” (NHTSA Complaint #11721755)

Backup Camera

Moderate Claim VolumeSong-Beverly Strength: Strong

The 2025 Polestar Polestar 3 has generated 6 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “There is a documented bug with Polestar. If you shift the car into reverse, the rear camera comes on (point back, like it should). If you shift out of reverse, and back into reverse, the camera defaults to an overhead view. With this view it is very difficult to see what is behind you. This happens 100% of the time…it is not a “sometimes happens” bug.” (NHTSA Complaint #11658534)

Electrical System,Fuel/Propulsion System

Emerging PatternSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Polestar Polestar 3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 4 NHTSA complaints have been filed for this category. Owner reports include: “The Polestar 3 failed while driving with my family on 8/16/25. It had a propulsion failure (with “turtle mode”) and it would only go 6 mph or less and would not go up a hill. With nowhere safe to pull over while on the hill, I had to perform an unsafe maneuver to get the car down a hill to a safe place. Once parked it showed dashes on the dashboard and would not go into drive or reverse. The car was towed–it could not be placed in neutral so had to be dragged up the platform. It was in the service center for 24 days and returned to me without anything fixed. I learned 5 days ago that the service center had requested replacement of the VCU which was denied by Polestar engineering. I feel the car was returned to me in an unsafe condition. The failure happened again recently but fortunately it was parked and would not start. No warning lights, just dashes again on the dashboard. The vehicle has now been at the repair center for 16 days now (40 days total)–the service center has requested VCU replacement which Polestar engineering has denied again. I have requested my options for buy back / lease termination–I was told it would take 4-6 weeks and customer service is not responding to my inquiries now.” (NHTSA Complaint #11690676)

Electrical System,Forward Collision Avoidance

Emerging PatternSong-Beverly Strength: Moderate

Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Polestar Polestar 3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “The malfunction I experienced involved the vehicle’s electronic safety system, which caused the brake to apply suddenly and without my input. The service center was “UNABLE TO DUPLICATE” the specific fault during their inspection and found “NO CODES STORED,” noting that the problem was intermittent and not verifiable by the technician. The car is, however, available for inspection.   My safety and the safety of others were put at extreme risk because the car suddenly and unexpectedly applied the brakes while I was driving in the middle of a street, creating an immediate and severe danger of being rear-ended by other traffic.   The problem has not been reproduced or confirmed by the dealer. The technician’s notes explicitly state: “UNABLE TO DUPLICATE, NO CODES STORED,” and the issue was recorded as “NO PROBLEM FOUND AT THIS TIME.”   The vehicle has only been inspected by a technician at the authorized Polestar service center. There has been no inspection by police, insurance representatives, or any corporate representative from the manufacturer concerning this safety defect.   There were no warning lamps or messages immediately prior to the failure on November 13, 2025.” (NHTSA Complaint #11700146)

Forward Collision System

Emerging PatternSong-Beverly Strength: Moderate

Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2025 Polestar Polestar 3 has 2 NHTSA complaints for this defect type. Owner reports include: “After the car is backed up in reverse, the car is placed in drive however if at a stand still you pull down on the shift lever twice the car thinks it is in adaptive cruise control and as soon as you apply pressure to the accelerator pedal the car speeds up quickly without application of pressure on the accelerator. Multiple times I had to quickly apply the brake otherwise I would have crashed into my garage. I a person was in front of the car they could be injured. The company has not addressed this issue. Also the forward collision warning system activates spontaneously and incorrectly tightening the seat belts suddenly and with force.” (NHTSA Complaint #11690698)

Active NHTSA Recalls — 2025 Polestar Polestar 3

The following 6 recalls have been issued for the 2025 Polestar Polestar 3 by the NHTSA or Polestar. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.

Recall 24V940000

Component: ELECTRICAL SYSTEM:PROPULSION SYSTEM

Defect: See NHTSA database for details.

Risk: A damaged HLCM reduces the system’s ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.

Remedy: Dealers will replace the High to Low Voltage Converter Module (HLCM), free of charge. Owner notification letters were mailed January 17, 2025. Owners may contact Polestar customer service at 1-800-806-2504. Polestar’s number for this recall is RP1043.

Recall 25V293000

Component: BACK OVER PREVENTION:SOFTWARE

Defect: See NHTSA database for details.

Risk: A rearview camera image that does not display reduces the driver’s view of what is behind the vehicle, increasing the risk of a crash.

Remedy: The software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed June 24, 2025. Owners may contact Polestar’s customer service at 1-800-806-2504. Polestar’s number for this recall is RP1057.

Recall 25V420000

Component: VISIBILITY:SUN/MOON ROOF ASSEMBLY

Defect: See NHTSA database for details.

Risk: A detached glass sunroof can become a road hazard, increasing the risk of a crash.

Remedy: Polestar will replace the panoramic glass sunroof, free of charge. Owner notification letters were mailed July 28, 2025. Owners may contact Polestar’s customer service at 1-800-806-2504. Polestar’s number for this recall is RP1060.

Recall 25V453000

Component: ELECTRICAL SYSTEM:WIRING

Defect: See NHTSA database for details.

Risk: Damage to harnesses can cause various electrical malfunctions, such as a loss of power steering assist, increasing the risk of a crash or injury.

Remedy: Polestar will replace the bumper harness and the inline front bumper/engine bay connector on the engine bay harness, free of charge. Owner notification letters were mailed July 31, 2025. Owners may contact Polestar’s customer service at 1-800-806-2504. Polestar’s number for this recall is RP1063.

Recall 25V555000

Component: STRUCTURE:BODY:BUMPERS

Defect: See NHTSA database for details.

Risk: A detached bumper can become a road hazard, increasing the risk of a crash.

Remedy: Polestar will inspect the hood wing bumper for missing screws. If any screws are missing, the bumper and screws will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 30, 2025. Owners may contact Polestar’s customer service at 1-800-806-2504. Pol

Recall 26V037000

Component: SEATS:CRITICAL FASTENERS

Defect: See NHTSA database for details.

Risk: A loose rear seat backrest may fall forward and allow cargo to enter the cabin during a crash, increasing the risk of injury.

Remedy: Dealers will inspect and tighten the rear seat backrest striker bracket mounting nuts as necessary, free of charge. Owner notification letters were mailed March 4, 2026. Owners may contact Polestar’s customer service at 1-800-806-2504. Polestar’s number for this recall is RP1079. Vehicle Identificat

California Lemon Law — Song-Beverly Act

California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.

Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Polestar Polestar 3:

  • 4+ repair attempts for the same non-safety defect without resolution
  • 2+ repair attempts for a defect likely to cause death or serious bodily injury
  • 30+ calendar days out of service for warranty repairs (cumulative, not consecutive)

Once the presumption is triggered, the burden shifts to Polestar to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Polestar must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.

What You Can Recover

If your 2025 Polestar Polestar 3 qualifies as a lemon under California law, Polestar may be legally required to:

  • Repurchase your vehicle — Full refund of your down payment, all monthly payments, registration fees, and incidental costs (towing, rentals), minus a mileage offset for miles driven before the first repair attempt
  • Replace your vehicle — Provide a new, comparable vehicle at no cost to you
  • Pay your attorney’s fees — Under § 1794(d), Polestar pays all legal fees if you prevail
  • Civil penalty up to 2x damages — If Polestar willfully violated the Act, courts may award double the actual damages

Steps to Protect Your 2025 Polestar Polestar 3 Claim

Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.

Step 2: Keep returning for repairs. You must give Polestar a reasonable opportunity to fix the defect. Visit different authorized Polestar dealers if needed and ask for written documentation of each visit.

Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Polestar pays your fees if you win.

Step 4: Send a demand letter. Your attorney will send Polestar a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.

2025 Polestar Polestar 3 Lemon Law Questions

How many repair attempts qualify my 2025 Polestar Polestar 3 as a lemon?

Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.

Does Polestar pay my attorney fees?

Yes. Under Cal. Civ. Code § 1794(d), Polestar is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.

Can I file a lemon law claim without an active recall?

Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.

What is the time limit to file a lemon law claim for my 2025 Polestar Polestar 3?

California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.

Think Your 2025 Polestar 3 Qualifies?

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