NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 198 complaints against the 2024 Nissan Murano. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2024 Nissan Murano complaints directly on the NHTSA complaint database.
The 2024 Nissan Murano has generated 8 NHTSA complaints and has 1 active recall. If your 2024 Nissan Murano has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Nissan pays all attorney fees when we prevail. You pay nothing.
The 2024 Nissan Murano has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Vehicle is unstable in wind conditions I t is all I can do to drive it safely , even at very slowed speeds” (NHTSA Complaint #11718607)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2024 Nissan Murano has 2 NHTSA complaints for this defect type. Owner reports include: “While driving on the highway I decided to pass the vehicle in front of me. At the same time I had hit the button to resume the speed I had set on the cruise control. I pushed the pedal all the way to the floor to quickly pass the vehicle in front and when I got past him and let off the peddle my vehicle kept accelerating. I tried turning off the cruise control but that didn’t help. I finally put the car in neutral and coasted to a stop with the engine racing. I tried to pull the accelerator up thinking it was stuck but that didn’t work. Finally I turned the vesicle off and restarted the car and it started working normally. I don’t know what/why that happened and I’ve been afraid to try to duplicate that incident by pushing the accelerator all the way down again. I think this is dangerous and thus I’m reporting this.” (NHTSA Complaint #11628773)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2024 Nissan Murano have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 2 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2024 Nissan Murano. The contact stated while driving 65 MPH, the vehicle was vibrating and shuddering significantly. The contact pulled over to the side of the road. The contact stated that upon turning off and restarting the vehicle, the vehicle operated as needed. The contact stated that the failure had persisted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure. The failure mileage was 4,457.” (NHTSA Complaint #11627467)
The following 1 recall has been issued for the 2024 Nissan Murano by the NHTSA or Nissan. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: VISIBILITY:GLASS, SIDE/REAR
Defect: See NHTSA database for details.
Risk: Detached glass panels can become a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace both side quarter glass panels, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan’s number for this recall is PD102.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2024 Nissan Murano:
Once the presumption is triggered, the burden shifts to Nissan to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Nissan must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2024 Nissan Murano qualifies as a lemon under California law, Nissan may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Nissan a reasonable opportunity to fix the defect. Visit different authorized Nissan dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Nissan pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Nissan a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Nissan is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2024 Nissan Murano has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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