NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 5 complaints against the 2023 Mitsubishi Eclipse Cross. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Mitsubishi Eclipse Cross complaints directly on the NHTSA complaint database.
The 2023 Mitsubishi Eclipse Cross has generated 10 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2023 Mitsubishi Eclipse Cross has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Mitsubishi pays all attorney fees when we prevail. You pay nothing.
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Mitsubishi Eclipse Cross have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 2 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “Unknown…”
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2023 Mitsubishi Eclipse Cross have reported harsh shifting, shuddering, slipping, and transmission warning lights. 2 NHTSA complaints have been submitted for this defect category. Owner reports include: “The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated that while the vehicle was at the independent mechanic for a service appointment, the contact was informed that the front and rear differentials were failing. The contact was informed of the clicking sound when the steering wheel was turned in either direction. The contact was informed that the front and rear differentials needed to be replaced. No warning lights were illuminated. The contact stated that the vehicle was taken to the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 39,000.” (NHTSA Complaint #11695750)
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2023 Mitsubishi Eclipse Cross has 2 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “I was driving late at night in normal weather on a regular 1 lane street when my passenger side airbag went off for no reason causing me to lose control of the car which went into a full 360 spin out causing damage to the tires and frame making the car no longer drivable. It has not been inspected or repaired because our insurance had just lapsed and we don’t know what to do in this situation. It is available for inspection as it just sits at our house.” (NHTSA Complaint #11629300)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Mitsubishi Eclipse Cross include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at an undisclosed speed, the contact attempted to turn on the air conditioner and the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to restart. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 90,000.” (NHTSA Complaint #11616859)
The 2023 Mitsubishi Eclipse Cross has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2023 Mitsubishi Eclipse Cross. The contact stated while driving at night with the low beam headlights activated, there was a shadow illuminated in the field of view and the road ahead was not visible. Additionally, while driving downhill at night with the low-beam headlights illuminated, the road ahead was not visible due to the shadow creating a visibility hazard for the driver. The cause of the failure was not yet determined. The vehicle was taken to the local dealer who adjusted the headlamps, but the failure persisted. The manufacturer was not yet notified of the failure. The failure mileage was 5.” (NHTSA Complaint #11553144)
As of the date of this review, no active recalls have been issued specifically for the 2023 Mitsubishi Eclipse Cross. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Mitsubishi Eclipse Cross:
Once the presumption is triggered, the burden shifts to Mitsubishi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Mitsubishi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Mitsubishi Eclipse Cross qualifies as a lemon under California law, Mitsubishi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Mitsubishi a reasonable opportunity to fix the defect. Visit different authorized Mitsubishi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Mitsubishi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Mitsubishi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Mitsubishi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Mitsubishi Eclipse Cross has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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