NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 6 complaints against the 2025 Lincoln Navigator. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Lincoln Navigator complaints directly on the NHTSA complaint database.
The 2025 Lincoln Navigator has generated 6 NHTSA complaints and has 5 active recalls. If your 2025 Lincoln Navigator has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Lincoln pays all attorney fees when we prevail. You pay nothing.
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2025 Lincoln Navigator has 1 NHTSA complaint for this defect type. Owner reports include: “The lane keeping assistance is not working at all. The blue cruise also stopped working and the car is was with dealer for 2 weeks and they cannot fix it.” (NHTSA Complaint #11720666)
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2025 Lincoln Navigator has 1 NHTSA complaint on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “See attached document for complaint.” (NHTSA Complaint #11718898)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Lincoln Navigator include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work. In addition to these 4 issues, the main screen in the car stopped working and the rear Vox screen has stopped working. Based on state law, Lincoln should have bought the car back, as I have had it for just over 2 months. As of February 2nd, 2026 the car has been returned to service 5 times and has been back to the dealership for service for 37 days and still counting since the original pick up date of 11/21/2025. The dealership has not honored their commitments with black label service. I was upsold on the vehicle for this service. On multiple occasions I have not been provided the delivery that is included. I was told by the assistant manager that this service would include a Lincoln Navigator brought to my location. The GM informed myself and my husband that they do not have to honor that. They offered a car that did not legally fit my 4 children in the backseat. Eventually, after many phone calls, they offered a much smaller Aviator. The service manager stated they they attempted 3 different eyeballs. When questioned on dates that they provided to Lincoln, he became very defensive and hung up on me. My husband and I attempted to meet with him in person at the dealership. After being told that he would meet with us and then waiting 3 hours, we had to leave. The GM did not provide assistance with this, as he stated he was in a meeting. The GM and assistant manager have both stated that we have no legal recourse, as I signed an arbitration agreement.” (NHTSA Complaint #11715174)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2025 Lincoln Navigator include pulling, vibration, loss of power steering, and electronic steering warnings. 1 NHTSA complaint have been filed in this category. Owner reports include: “Pre collision pedestrian/cyclist warning automatic braking not working. Dealership tried 2x did all upgrades, checked another vehicle same results. Ford said both to technician and myself. This is normal. So pre collision does not activate in city traffic when they advertise and charge for this feature. Open to accidents and I jury.” (NHTSA Complaint #11699550)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Lincoln Navigator include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “The contact owns a 2025 Lincoln Navigator. The contact stated that while driving between 20-70MPH, no precaution assist warning message illuminated. The vehicle will slow independently. A dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however the diagnosis. The vehicle was not repaired. The contact mentions that the failure has occurred on several different occasions. The manufacturer was notified of the failure, and they informed her that they do not know why this was happening to her vehicle or alerting the driver. The approximate failure mileage was 38,000.” (NHTSA Complaint #11693861)
The following 5 recalls have been issued for the 2025 Lincoln Navigator by the NHTSA or Lincoln. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: AIR BAGS:FRONTAL
Defect: See NHTSA database for details.
Risk: An air bag that deploys with excessive force can increase the risk of injury during a crash.
Remedy: Dealers will replace the passenger side air bags, free of charge. Owner notification letters were mailed August 8, 2025. Owners may contact Ford Customer Service at 1-866-436-7332. Ford’s number for this recall is 25S51.
Component: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE:SOFTWARE
Defect: See NHTSA database for details.
Risk: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.
Remedy: The EBB module software will be updated over-the-air (OTA) or by a dealer, free of charge. Owner notification letters were mailed on August 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25S77.
Component: EXTERIOR LIGHTING
Defect: See NHTSA database for details.
Risk: Inoperative or flickering reverse lights may not alert other drivers that the vehicle is reversing, increasing the risk of injury or crash.
Remedy: Dealers will replace the rear lightbar, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25C66. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTS
Component: SERVICE BRAKES, HYDRAULIC:POWER ASSIST:ELECTRIC:CONTROL MODULE
Defect: See NHTSA database for details.
Risk: An unexpected loss of power brake assist while driving can extend stopping distance and increase the risk of a crash. Additionally, a loss of power brake assist while ADAS features are engaged can result in the vehicle not braking as expected, increasing the risk of a crash.
Remedy: Dealers will replace the electronic brake booster, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 25SD4. Vehicle Identification Numbers (VINs) involved in this recall became search
Component: ELECTRICAL SYSTEM: INTEGRATED TRAILER BRAKE CONTROL
Defect: See NHTSA database for details.
Risk: Trailer lights or brakes that do not function can reduce the driver’s ability to control the trailer and decrease the trailers visibility to other road users, increasing the risk of a crash.
Remedy: The integrated trailer module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters are expected to be mailed March 17, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford’s number for this recall is 26C10. Vehicl
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Lincoln Navigator:
Once the presumption is triggered, the burden shifts to Lincoln to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Lincoln must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2025 Lincoln Navigator qualifies as a lemon under California law, Lincoln may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Lincoln a reasonable opportunity to fix the defect. Visit different authorized Lincoln dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Lincoln pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Lincoln a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Lincoln is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2025 Lincoln Navigator has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
Get a free case evaluation. Lincoln pays our fees if you win — you pay nothing upfront.
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