NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 14 complaints against the 2025 Jeep Compass. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2025 Jeep Compass complaints directly on the NHTSA complaint database.
The 2025 Jeep Compass has generated 14 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2025 Jeep Compass has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Jeep pays all attorney fees when we prevail. You pay nothing.
Airbag defects are safety-critical and may trigger California’s two-repair threshold under Cal. Civ. Code § 1793.22. The 2025 Jeep Compass has 3 NHTSA complaints on record related to airbag warning lights, unexpected deployment, and sensor failures. Owner reports include: “The contact owned a 2025 Jeep Compass. The contact stated that while driving at 70 MPH on the expressway, the traffic came to a stop due to a stalled vehicle in the fast lane. The contact slammed on the brakes to avoid rear-ending the vehicle in front. When the vehicle behind the contact’s vehicle could not stop on time and rear-ended the contact’s vehicle, from the impact, the contact’s vehicle was pushed into the vehicle in front, where it came to a stop. The driver-side and passenger-side air bags did not deploy. A police report was filed. The vehicle was towed to a towing yard, and afterwards, the insurance company towed the vehicle to one of their locations to inspect it and deemed it a total loss. The day after the accident, the contact went to the hospital, where the doctor diagnosed that the contact had sustained four bulging discs due to the accident. The contact was prescribed medication: steroids, anti-inflammatories, and muscle relaxers, and the contact was scheduled for physical therapy. The manufacturer was not made aware of the failure. The failure mileage was 27,218.” (NHTSA Complaint #11724770)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Jeep Compass include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 2 NHTSA complaints have been filed for this category. Owner reports include: “The contact leased a 2025 Jeep Compass. The contact stated that the vehicle had failed to start. The vehicle was towed to the dealer, where the vehicle could not be restarted, and the cause of the failure could not be determined. The dealer informed the contact that the manufacturer was notified of the failure and had sent a field technician to diagnose the vehicle, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The failure mileage was approximately 550.” (NHTSA Complaint #11686286)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Jeep Compass include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “We were driving on the highway when the car simply stopped worked. The steering wheel became hard and the gas stopped working while in the middle of the highway. Now the cars is driving but all of the safety lights are on and the safety features are not working. Last week the oil was changed and they reviewed the car and everything was ok, now I need to keep going with my roadtrip in a car I don’t feel safe in, until we can get to a dealership. It’s a car that has 8840 miles on it, less than 6 monte and was taken in to repair the park break 3 times.” (NHTSA Complaint #11723300)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2025 Jeep Compass include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “12/16/25 I almost was hit by a Mac truck the car kept saying my blind spot was temporarily unavailable and also states auto high beam unavailable service required, in which my screen went black, and the car completely turned off. I took the car into have services on 12/19/25. My car was kept for a week and the service department stated they were unable to created it. My car kept having the service lights come on every day that I drove it. On 12/31/2025, I brought the car in again with a picture of the incident that kept occurring several times on 12/30/25. The service department is stating that they were unable to duplicate the issue, and I picked up my car on 01/09/26. My car continued to have the same problem when I almost home. On 1/11/26, the error message for the blind spot and high beam errors came on 13 times when I was out and about. It seems to happen when making turns, going over small bumps, switching lanes, going around curved ramps, and when picking up speed. I need an email from the corporation to send the video clip to that happened on 01/11/26.” (NHTSA Complaint #11710209)
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2025 Jeep Compass has generated 1 NHTSA complaint related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “3 times the Emergency Braking has shut off during braking. The Emergency braking system goes offline and displays a “Needs Service Indicator” It has …”
As of the date of this review, no active recalls have been issued specifically for the 2025 Jeep Compass. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2025 Jeep Compass:
Once the presumption is triggered, the burden shifts to Jeep to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Jeep must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2025 Jeep Compass qualifies as a lemon under California law, Jeep may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Jeep a reasonable opportunity to fix the defect. Visit different authorized Jeep dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Jeep pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Jeep a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Jeep is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2025 Jeep Compass has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
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