NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 178 complaints against the 2023 Hyundai Santa Fe. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Hyundai Santa Fe complaints directly on the NHTSA complaint database.
The 2023 Hyundai Santa Fe has generated 432 NHTSA complaints and has 1 active recall. If your 2023 Hyundai Santa Fe has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Hyundai pays all attorney fees when we prevail. You pay nothing.
The 2023 Hyundai Santa Fe has generated 76 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Driving to work and a loud noise (pop) was heard and then I realized the sunroof had basically exploded. Glass was all over the car and all over myself. I immediately got off the road and turned on my hazard lights to assess the situation. This could have caused an accident had I not remained calm. Contacted dealership this morning. Waiting to hear back. No prior warning to this happening.” (NHTSA Complaint #11724541)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2023 Hyundai Santa Fe have reported harsh shifting, shuddering, slipping, and transmission warning lights. 39 NHTSA complaints have been submitted for this defect category. Owner reports include: “On 6/7/2023 with the original owner, the vehicle displayed code P1c2D03, according to carfax history the transmission was replaced 7/12/2023. I purchased the vehicle in May, 2025. In December, 2025, while driving to work I experienced intermittent loss of ability to accelerate, followed by the vehicle again displaying code P1C2D03 in the Bluelink app. The dealership performed a software update and told me to come get my car. On Monday, February 16, 2026, I started the vehicle and the dash displayed “Transmission error. Check transmission fluid immediately!”, I again had it towed to the dealership where it has remained for the past three weeks. Now I have been called again to pick up the vehicle as the dealership cannot duplicate the error. At this time I am unsure if the service center actually checked the transmission fluid as the warning indicated should be done.” (NHTSA Complaint #11722808)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Hyundai Santa Fe have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 31 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I am submitting this complaint regarding a safety-related incident involving my 2023 Hyundai Santa Fe on February 14, 2026. While driving, the vehicle suddenly began to overheat, creating an immediate safety hazard. I was close to my home and was able to return there safely, but once parked, I observed coolant leaking from the front of the vehicle. Due to the risk of further overheating or engine failure, the vehicle was not drivable and had to be towed to a local Hyundai dealership. At the time of the incident, the vehicle had fewer than 38,000 miles and was purchased brand new. Despite this, the dealership informed me that the repair would not be covered under warranty, claiming the radiator damage was caused by “road debris.” However, they did not provide any evidence of an impact, puncture, or external damage. The only documentation offered was a video showing coolant spewing from the radiator after a technician inserted an object into the grille. This video does not demonstrate any pre‑existing road damage or confirm that debris caused the failure. I requested proof of actual damage multiple times, including photographs or inspection notes showing an impact point, but none was provided. Without verifiable evidence of external damage, I am concerned that this may represent a premature component failure or a potential safety defect in the cooling system. The sudden overheating while driving, combined with the lack of substantiated cause, raises significant safety concerns for me and potentially for other owners of this model. Thank you for your attention to this matter.” (NHTSA Complaint #11722135)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2023 Hyundai Santa Fe include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 27 NHTSA complaints have been filed for this category. Owner reports include: “Needed to use horn in an emergency situation and that’s when I found out my horn no longer works. 20,000 miles on 2023 Hyundai Santa Fe.” (NHTSA Complaint #11716823)
Advanced driver assistance system (ADAS) defects — including malfunctioning forward collision warnings, lane keep assist failures, and erratic automatic emergency braking — can create dangerous driving conditions. The 2023 Hyundai Santa Fe has 19 NHTSA complaints for this defect type. Owner reports include: “On two occasions, once at 70mph and once at 45mph vehicle suddenly lost power and displayed warning to check collision system, there were no vehicles close enough to warrant this. I had to limp the car to the side of the road as safely as possible and shut car off, wait a few minutes and restart vehicle to clear error and allow proper power/ acceleration again.” (NHTSA Complaint #11679085)
The following 1 recall has been issued for the 2023 Hyundai Santa Fe by the NHTSA or Hyundai. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: TRAILER HITCHES
Defect: See NHTSA database for details.
Risk: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Hyundai Santa Fe:
Once the presumption is triggered, the burden shifts to Hyundai to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Hyundai must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Hyundai Santa Fe qualifies as a lemon under California law, Hyundai may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Hyundai a reasonable opportunity to fix the defect. Visit different authorized Hyundai dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Hyundai pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Hyundai a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Hyundai is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Hyundai Santa Fe has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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