NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 425 complaints against the 2020 Chevrolet Silverado. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2020 Chevrolet Silverado complaints directly on the NHTSA complaint database.
The 2020 Chevrolet Silverado has generated 4343 NHTSA complaints on file with the National Highway Traffic Safety Administration. If your 2020 Chevrolet Silverado has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Chevrolet pays all attorney fees when we prevail. You pay nothing.
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2020 Chevrolet Silverado have reported harsh shifting, shuddering, slipping, and transmission warning lights. 792 NHTSA complaints have been submitted for this defect category. Owner reports include: “Pulling out onto road, heard a bang, no forward or backward, unable to move vehicle, brought to repair shop, says output shaft is sheared off, 68000 m…”
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2020 Chevrolet Silverado have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 662 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2020 Chevrolet Silverado 2500. The contact stated that while driving approximately 45 MPH, the check engine warning light illuminat…”
Brake defects affecting safety may qualify for California’s two-repair threshold under Cal. Civ. Code § 1793.22, which applies to defects likely to cause death or serious bodily injury. The 2020 Chevrolet Silverado has generated 275 NHTSA complaints related to braking, including ABS failures, grinding, reduced stopping power, and warning lights. Owner reports include: “My dash has been displaying intermittently “Service electric trailer brakes”. I have recently purchased a 30’ travel trailer. After driving a couple …”
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2020 Chevrolet Silverado include pulling, vibration, loss of power steering, and electronic steering warnings. 240 NHTSA complaints have been filed in this category. Owner reports include: “Intermittent steering catches…”
The 2020 Chevrolet Silverado has generated 223 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “THREE WEEKS I NOTICED THE HEADLINER ABOVE THE REAR WINDOW WAS WET. THE REAR WINDOW HAS SOME CRACKS ON THE TOP PLASTIC MOLDING THAT HOLDS THE WINDOW TO…”
As of the date of this review, no active recalls have been issued specifically for the 2020 Chevrolet Silverado. Recall status can change at any time. Check your VIN at NHTSA.gov/recalls for the most current information. The absence of a recall does not mean your vehicle is defect-free — many lemon law claims proceed without a recall on file.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2020 Chevrolet Silverado:
Once the presumption is triggered, the burden shifts to Chevrolet to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Chevrolet must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2020 Chevrolet Silverado qualifies as a lemon under California law, Chevrolet may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Chevrolet a reasonable opportunity to fix the defect. Visit different authorized Chevrolet dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Chevrolet pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Chevrolet a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Chevrolet is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2020 Chevrolet Silverado has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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