NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 21 complaints against the 2023 Buick Envision. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2023 Buick Envision complaints directly on the NHTSA complaint database.
The 2023 Buick Envision has generated 42 NHTSA complaints and has 1 active recall. If your 2023 Buick Envision has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Buick pays all attorney fees when we prevail. You pay nothing.
The 2023 Buick Envision has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Onstar is my problem. Subscription is up to date onstar is completely out can not connect or send any information to onstar. If there is an accident can’t call for help.” (NHTSA Complaint #11705554)
The 2023 Buick Envision has generated 4 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “RE: N222375790-06. Due to the industry-wide semiconductor shortage, the park assist feature is not functional on this car. I was informed of this at the time of sale and told that when parts were available I would be contacted for a “no additional cost retrofit”. I have not been contacted and Buick now tells me I have to use NHTSA.gov to report this issue so that my vehicle is marked “Open” on the Investigate Vehicle History screen of the GM Global Warranty Management system.” (NHTSA Complaint #11603723)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2023 Buick Envision have reported harsh shifting, shuddering, slipping, and transmission warning lights. 2 NHTSA complaints have been submitted for this defect category. Owner reports include: “The transmission on the vehicle failed. It is available for inspection. The vehicle began jolting, when accelerating from a stop, or when slowing to a stop. Seemed to be slipping out of gear while driving. We reported the incident to the dealership. They said they found nothing wrong. The issue continued, and the check engine light came on, so we returned to the dealer again. This time they found it needed the transmission to be rebuilt. They have had the car at the service center for 5 months. The parts they need are no longer available.” (NHTSA Complaint #11724171)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2023 Buick Envision has generated 2 NHTSA complaints for this defect category. Owner reports include: “Parked a running vehicle, 2023 Buick Envision with 52000 miles and when I went to start the car again, it would not run; cranked OK but would not start, just “stumbled” for a few seconds and then nothing. Tried several times thereafter to start to no avail. Called for a tow and learned that due to a not running vehicle that has electronic transmission, could not put it in neutral to allow a simple tow; tow driver had to put dolly on both front wheels and rear to tow to GM dealer. Original decision by service rep was that the fault was due to a bad fuel pump module. I called GM for any recall on this model and device only to hear that it was not a problem for them to present a recall. I am not the first customer that has had this problem according to your website and number of complaints with the same make, year, and model of Buick.” (NHTSA Complaint #11716046)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2023 Buick Envision have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 2 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “While driving in traffic, after changing lanes, the vehicle experienced a complete electrical shutdown without warning. The engine shut off, the dashboard went completely black, and hazard lights were not functional. There were no warning lights, messages, or audible alerts prior to the failure. The vehicle was in active traffic and, stopped without power steering or brake assist. After opening the hood, multiple wiring harnesses and a loose battery cable were visually observed. When wiring was physically moved, electrical power was immediately restored. Upon restart, the vehicle hesitated to start and then displayed messages instructing the driver to open and close the driver and passenger windows, indicating a full system reset due to power loss. We were able to return home safely. Parked the car, and obtained a rental. The vehicle had been serviced by the Buick dealership where the car was purchased, three days earlier. Two days after the incident, I was able to speak to someone at the dealership, who stated they may have bumped something. The vehicle was towed to the dealership, and assessed. The dealership later documented a loose battery cable and promised to replace a fatigued clip, but denied responsibility for the incident. I contacted the manufacturer, and was referred back to the dealership.The vehicle has only been inspected by the dealership. This incident created a serious safety risk, to our lives, as well as our fellow drivers’ lives, as the vehicle lost all electrical power, including required safety lighting, while in traffic, without warning. The vehicle is available for inspection, upon request.” (NHTSA Complaint #11711263)
The following 1 recall has been issued for the 2023 Buick Envision by the NHTSA or Buick. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE
Defect: See NHTSA database for details.
Risk: DRLs that do not deactivate as intended may result in a glare, reducing visibility, and increasing the risk of a crash.
Remedy: The body control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed January 23, 2023. Owners may contact GMC customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020, or Cadillac custo
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2023 Buick Envision:
Once the presumption is triggered, the burden shifts to Buick to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Buick must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2023 Buick Envision qualifies as a lemon under California law, Buick may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Buick a reasonable opportunity to fix the defect. Visit different authorized Buick dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Buick pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Buick a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Buick is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2023 Buick Envision has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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