NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 94 complaints against the 2019 BMW X5. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2019 BMW X5 complaints directly on the NHTSA complaint database.
The 2019 BMW X5 has generated 158 NHTSA complaints and has 13 active recalls. If your 2019 BMW X5 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. BMW pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2019 BMW X5 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 26 NHTSA complaints have been filed for this category. Owner reports include: “I bought the car from the dealership, and they said there were no problems with it, but they cheated me. The car broke down twice. The first time, it was parked in a private lot for several hours, and I paid a large sum for parking. The second time, it broke down on the street, and I waited eight hours for help to tow it back to the dealership. 1-recall message 2- emergency call system” (NHTSA Complaint #11719614)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2019 BMW X5 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 18 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “I am writing to report a significant safety issue associated with BMW vehicles equipped with the B58TU engine, particularly the 2019-2021 models. These vehicles feature an oil pump containing an internal plastic component responsible for regulating oil pressure. There have been numerous instances of this part fracturing in the field, leading to a sudden loss of oil pressure. The failure predominantly occurs during cold starts in low temperatures. When this occurs, oil pressure can fluctuate erratically or be lost completely, often with minimal warning. Potential warning signs include difficulties in electronically measuring the oil level, abnormal oil pressure readings, or sudden drivetrain malfunction alerts. These issues can escalate quickly, resulting in engine shutdown or severe damage due to oil starvation. This situation poses a serious risk, as the vehicle may become inoperable without warning while driving or immediately after startup. Such failures are particularly hazardous when vehicles become immobilized in traffic or during winter conditions, leaving occupants vulnerable to harsh temperatures while awaiting roadside assistance. The replacement of the oil pump necessitates extensive disassembly and typically incurs a cost of $6,000-$8,000, assuming no engine damage has occurred. A significant concern is that owners cannot easily ascertain whether their vehicle is equipped with the original plastic pump or a revised metal component. BMW’s VIN-based parts lookup now indicates updated components even if the original plastic parts are still installed. Additionally, the original plastic part number has been removed from dealer networks. Failures have been reported across multiple production years, and the full extent of affected vehicles remains uncertain. Given that this condition can lead to abrupt vehicle disablement without adequate warning—especially in cold weather—this situation warrants investigation as a potential safety-related defect.” (NHTSA Complaint #11721327)
The 2019 BMW X5 has generated 17 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “HVAC. Misty and mold smell from ac vent. Health concerns F or people with aasthma and respiratory health issues. All bmw of this year has this issue. Took it to dealer and got evporater cleaned vut smaell returns again in 2 months. Evaporator leak is very common. Most owners have had this issue fixed and repaired at $7k cost of out of warranty. BMW dealer ship admits issue with this year of bmw but declines to fix it for free. bMW itself ignores all the conversations bout it.” (NHTSA Complaint #11699726)
Steering defects can create unpredictable vehicle behavior and qualify as safety-related under California lemon law. Reported issues on the 2019 BMW X5 include pulling, vibration, loss of power steering, and electronic steering warnings. 10 NHTSA complaints have been filed in this category. Owner reports include: “WHEN DRIVING THE VEHICLE UNDER 30 DEGREES F, THE STEERING WILL PULL LEFT OR RIGHT ON ITS OWN, CAUSING THE VEHICLE TO SLIDE IN SLIPPERY CONDITIONS. SPEED DOES NOT MATTER AND IT WILL PULL/TWITCH THE STEERING RIGHT CONSISTENTLY OR SOMETIMES LEFT. VERY UNSETTLING AND EXTREMELY DANGEROUS WITH NO FIX AVAILABLE. CAR WILL DO THIS FROM SPEEDS OF 1-65 MPH.” (NHTSA Complaint #11257097)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2019 BMW X5 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 9 NHTSA complaints on record, this defect pattern is well-documented. Owner reports include: “The contact owns a 2019 BMW X5. The contact stated while starting the vehicle, the vehicle hesitated to start immediately. The vehicle was taken to the dealer, who determined that the starter motor needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 24V576000 (Electrical System, Engine and Engine Cooling); however, the VIN was not included in the recall. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was unknown.” (NHTSA Complaint #11660393)
The following 13 recalls have been issued for the 2019 BMW X5 by the NHTSA or BMW. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: EQUIPMENT:OTHER:LABELS
Defect: See NHTSA database for details.
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy: BMW notified owners, and dealers will inspect the driver and passenger sun visor, replacing the visors as necessary, free of charge. The recall began January 4, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Component: FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the high pressure fuel pumps, free of charge. The recall began August 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Component: ELECTRICAL SYSTEM
Defect: See NHTSA database for details.
Risk: If the BDC short circuits, other nearby components may also overheat, increasing the risk of a fire.
Remedy: All affected vehicles remain on dealer lots, therefore owner letters will not be mailed. BMW dealers will replace the BDC control unit, free of charge. The recall began on October 17, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Component: WHEELS:LUGS/NUTS/BOLTS/STUDS
Defect: See NHTSA database for details.
Risk: Loose bolts may allow a wheel to detach from the vehicle, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace and tighten the left side wheel bolts, free of charge. The recall began July 16, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Component: STEERING
Defect: See NHTSA database for details.
Risk: A loose bearing plate can affect the vehicle’s handling and control, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the steering column shaft bearing plate and properly attach or replace it, as necessary, free of charge. BMW telephoned owners and all of the vehicles have been remedied. No owner notification letter is necessary. Please contact BMW customer servic
Component: SERVICE BRAKES, HYDRAULIC
Defect: See NHTSA database for details.
Risk: A loss of ABS and a reduction in braking assistance can increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the integrated brake system, free of charge. Owner notification letters were mailed on May 25, 2021. Owners may contact BMW customer service at 1-800-525-7417.
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2019 BMW X5:
Once the presumption is triggered, the burden shifts to BMW to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), BMW must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2019 BMW X5 qualifies as a lemon under California law, BMW may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give BMW a reasonable opportunity to fix the defect. Visit different authorized BMW dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), BMW pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send BMW a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), BMW is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2019 BMW X5 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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