NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 26 complaints against the 2021 Audi Q8. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Audi Q8 complaints directly on the NHTSA complaint database.
The 2021 Audi Q8 has generated 26 NHTSA complaints and has 7 active recalls. If your 2021 Audi Q8 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Audi pays all attorney fees when we prevail. You pay nothing.
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi Q8 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 5 NHTSA complaints have been filed for this category. Owner reports include: “The alternator on my Audi Q8 SUV died AS I WAS DRIVING IT, leaving my vehicle with no power. I was left to coast down the 50-60 MPH highway I was driving on into a turn lane, where the vehicle stopped and could not be restarted. My safety was put at risk because I was on a highway in a car that stopped operating suddenly and catastrophically. If I had not been able to coast into a turn lane, the car would have left me in a high-speed lane. I waited for a tow truck over two hours, the first hour inside the vehicle, the second outside on a small concrete lane divider. The last hour I spent directing live traffic to slow down and pass my vehicle, which was in the left-turn lane, and whose warning flasher lights had ceased working when the battery was depleted. The vehicle was towed to an Audi service department, where the vehicle was inspected, the failure diagnosed, and the failure corrected by replacing the alternator and recharging the battery. The first symptom of any problem was an error message the evening before when hands-free entry was denied (I had to use my key fob to enter the vehicle instead of placing my hand inside the door handle). Also, the dashboard displayed an error message directing me to contact a service department. In the morning, I called my local Audi service department to report the issue and was given an appointment time for the following morning. I had errands to run, so I took the vehicle on the aforementioned highway, when error messages indicating the loss of availability of various electrical and safety systems (e.g., Lane Departure warning, Lane Assist, Park assist, etc.) began to flash suddenly, one after the other, on my dashboard. The battery icon began glowing first yellow, then red, then flashing between yellow and red. There was one more message about the transmission being in trouble and that I should stop the car safely. At that moment, I lost powered forward propulsion and began to coast, as indicated above.” (NHTSA Complaint #11565007)
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2021 Audi Q8 has generated 4 NHTSA complaints for this defect category. Owner reports include: “The contact owns a 2021 Audi Q8. The contact stated that while driving at various speeds, the instrument panel failed to operate. The contact stated that while driving 70 MPH, the failure recurred. The contact received notification of NHTSA Campaign Number: 25V201000 (Electrical System), and the vehicle was taken to the dealer, where the recall repair was performed; however, the failure recurred the same day while driving from the dealer. Additionally, the contact stated that the vehicle stalled while driving at various speeds. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump had failed, but the vehicle was not repaired due to the cost. The contact stated that while driving 50-55 MPH, the messages “Loss of Power”, “Reduced RPMs to 3,000”, and other unknown messages were displayed, and the vehicle stalled. The vehicle was towed to the residence. The contact related the failure to NHTSA Campaign Number: 22V516000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failures. The failure mileage was approximately 60,000.” (NHTSA Complaint #11687263)
The 2021 Audi Q8 has generated 2 NHTSA complaints for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “The contact owns a 2021 Audi Q8. The contact stated that the vehicle was taken to the dealer for scheduled maintenance and she was notified of the NHTSA Campaign Number: 22V742000 (Back Over Prevention). The contact stated that she was informed that the recall was repaired however, after the vehicle was retrieved, two hours later while in reverse, the rear-view camera failed to operate. The contact then stated that the vehicle was taken back to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was notified of the failure; however, the contact had not yet received a response. The failure mileage was approximately 17,000.” (NHTSA Complaint #11491633)
Powertrain and transmission defects directly impair the vehicle’s core function and are generally considered substantial defects under California lemon law. Owners of the 2021 Audi Q8 have reported harsh shifting, shuddering, slipping, and transmission warning lights. 1 NHTSA complaint have been submitted for this defect category. Owner reports include: “Audi Q8 failed water pump leading to severe loss of power and a major safety issue. I was merging on a very busy highway when I had loss of power with my children in the vehicle. This was alarming as I was not able to accelerate as anticipated and had no warning/notice that this was going to occur, and others around me did not know what was going on as well. This is a known complaint and issue in these vehicles and a major safety issue. Audi should stand behind their quality and it is dissapointing costly repair that shouldn’t be needed at 50 k (right outside of warranty). This issue can cause a detrimental accident.” (NHTSA Complaint #11714623)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Audi Q8 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 1 NHTSA complaint on record, this defect pattern is well-documented. Owner reports include: “The engine (internal mechanical failure) malfunctioned. The vehicle developed a persistent ticking/knocking noise from the engine bay, and the authorized Audi dealer diagnosed the issue as requiring a full engine replacement. The vehicle is currently available for inspection upon request. A catastrophic engine failure presents a risk of sudden loss of power, stalling, or engine seizure, which could occur while driving at speed or in traffic. This creates a potential risk of loss of vehicle control, inability to accelerate, or being stranded in unsafe conditions, endangering both the driver and other motorists. The problem was confirmed by an authorized Audi dealership, which diagnosed the vehicle and stated that a complete engine replacement is required. The estimated repair cost provided by the dealer is approximately $26,000 (so far in parts only). The vehicle has been inspected and diagnosed by an authorized Audi dealership. At this time, it has not been inspected by police or insurance representatives. Audi corporate has been contacted for review. The primary symptom was a persistent ticking noise from the engine bay, which began around late December 2025 / early January 2026. There were no immediate warning lights or dashboard messages at the onset of the noise. The noise progressively worsened, prompting dealer inspection and diagnosis.” (NHTSA Complaint #11711800)
The following 7 recalls have been issued for the 2021 Audi Q8 by the NHTSA or Audi. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Defect: See NHTSA database for details.
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen’s numbers for this
Component: TIRES
Defect: See NHTSA database for details.
Risk: Rear axle misalignment may cause premature or uneven tire wear, increasing the risk of a crash.
Remedy: Dealers will inspect the rear axle, adjust the alignment as necessary, and replace any prematurely or unevenly worn tires, free of charge. Owner notification letters were mailed March 3, 2022. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 42L5.
Component: SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect: See NHTSA database for details.
Risk: A broken lock nut may misalign the rear axle, causing a loss of control and increasing the risk of a crash.
Remedy: Dealers will replace the lock nuts and, if necessary, the associated bolts, free of charge. Owner notification letters were mailed June 4, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 42L1.
Component: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect: See NHTSA database for details.
Risk: Fuel pump failure can cause an engine stall, increasing the risk of a crash.
Remedy: Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact Audi’s customer service at 1-800-253-2834. Audi’s number for this recall is 20DR.
Component: BACK OVER PREVENTION:DISPLAY FUNCTION
Defect: See NHTSA database for details.
Risk: A blank rearview camera display can reduce the driver’s rear visibility, increasing the risk of a crash.
Remedy: Dealers will update the infotainment unit software, free of charge. Owner notification letters were mailed October 25, 2022. Owners may contact Audi’s customer service at 1-800-253-2834. Volkswagen’s number for this recall is 91DZ.
Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect: See NHTSA database for details.
Risk: An instrument panel display that fails to show critical safety information, such as the speedometer or warning lights, increases the risk of a crash.
Remedy: Dealers will update the instrument panel module software, free of charge. Owner notification letters were mailed April 24, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 90VC.
Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Defect: See NHTSA database for details.
Risk: A rearview image that does not display reduces the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi’s number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Audi Q8:
Once the presumption is triggered, the burden shifts to Audi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Audi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Audi Q8 qualifies as a lemon under California law, Audi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Audi a reasonable opportunity to fix the defect. Visit different authorized Audi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Audi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Audi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Audi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Audi Q8 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
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