NHTSA Complaints · Active Recalls · California Lemon Law Data
The NHTSA tracks consumer complaints, manufacturer recalls, and safety investigations for every vehicle sold in the United States. These publicly available records are a critical resource for California lemon law cases because they establish patterns of recurring defects.
As of June 2026, the NHTSA has logged 13 complaints against the 2021 Audi Q3. Each complaint is filed by a vehicle owner or lessee through the NHTSA’s Vehicle Safety Hotline or online portal at SaferCar.gov. You can review all 2021 Audi Q3 complaints directly on the NHTSA complaint database.
The 2021 Audi Q3 has generated 13 NHTSA complaints and has 2 active recalls. If your 2021 Audi Q3 has experienced a defect that the dealer has been unable to repair after multiple visits, you may qualify for a full repurchase or replacement under California lemon law. Audi pays all attorney fees when we prevail. You pay nothing.
Fuel and propulsion system defects can cause stalling, fuel leaks, or power loss — all substantial impairments of use and safety. The 2021 Audi Q3 has generated 2 NHTSA complaints for this defect category. Owner reports include: “I am reporting a recurring fuel system defect affecting my Audi Q3, consistent with Safety Recall 20YF – Suction Jet Pump. The problem began as difficulty refueling and now mirrors an identical issue I experienced with a previous Audi A3, which ultimately leaked fuel severely both while driving and when parked. That incident put me and my passengers in danger and caused breathing difficulties from fumes. The Q3 now shows the same early signs — gas pump shutoff, failed refueling attempts, and multiple $200 credit card holds at stations without fuel entering the tank. Audi replaced the tank in 2024, but the issue returned. This is not an ordinary maintenance issue — it is a serious safety hazard. Audi’s solution has been to keep replacing the part, while denying a vehicle replacement or compensation. They redirected me to BBB, but I felt it was necessary to report this publicly. If the gas leak recurs, it could lead to fire or poisoning. The fuel system should not fail like this, and I want to ensure no one else faces this danger. If anything happens to me as a result, I will pursue further legal action.” (NHTSA Complaint #11664032)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi Q3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “By the dome light, it leaks water when it is pouring rain very heavily. It also drips water by the passenger side shade visor. The dome lights will dim and get brighter consistently as it is dripping. the driver side headlight also gets foggy when it rains, which causes the one side of the vehicle not being able to see out from. The rain in the inside goes near the electrical outlets and sometimes gets into it, if i dont wipe the water away. At night time it is dangerous, with the lights dimming & getting brighter , while also leaking from the top as I have to dry it, try to turn the lights off and drive at the same time. No specific date this has occured, it has happened for approximately 3 months now.” (NHTSA Complaint #11663688)
Engine and cooling problems are among the most serious defects under California’s Song-Beverly Act. Owners of the 2021 Audi Q3 have reported issues including stalling, overheating, loss of power, rough idling, excessive oil consumption, and check engine lights that return after dealer repairs. With 1 NHTSA complaint on record, this defect pattern is well-documented. Owner reports include: “My 2021 Audi Q3 SUV had been very dangerous to drive stalling, stopping on the highway and shuttering for about two weeks. While I was going about 70 miles an hour my vehicle stalled. It lead to me almost being killed and rear ended. My vehicle had been displaying a stop start malfunction code and check engine light. I contacted Audi USA Roadside Assistance. Paloma R. Said they would help and towed me to Audi of Jacksonville on Atlantic. I was told the diagnosis was $300 and it would go towards fixing the vehicle. However, my vehicle was not fixed properly with them charging me $300 separate from the repair. My total came to $855, they are a scam. Alex told me over the phone that the $300 would apply to the balance. This is extremely deceptive and I feel they should be investigated. I’m still out of a vehicle with no safe way to get around. As soon as I left the dealership the check engine light was back on. It began to steer, and stop turning. Audi know the diagnosis will not solve the real issue. They also included a part on the repair list that was part of a known recall. The National Highway of Safety has flagged Audi Q3 for coolant leaks and issues. They quoted $657 for a part that would have been covered under a recall. I have a service bulletin. The real issue is listed as a turbo charge replacement which is $3,300. That will not fix my vehicle’s issue and they know it. It’s extremely predatory, after further investigation and research Audi doesn’t have a remedy for the stop start malfunction. Which cause engine failure and a dangerous driving hazard. Audi Of America knows the service will not fix the main problem of the stop/start malfunction. Even after $6,500 worth of repairs its false claims and most importantly a waste of money.” (NHTSA Complaint #11642776)
The 2021 Audi Q3 has generated 1 NHTSA complaint for this defect category. If your vehicle has experienced recurring issues in this area that the dealer has been unable to repair after multiple attempts, you may have a qualifying lemon law claim under California’s Song-Beverly Consumer Warranty Act. Owner reports include: “Tire Size p235/50r19 Bought car used with new tires on [XXX] is now 08/20 have driven car for roughly 2500miles and tires began losing air irregularly took into tire shop to find both fronts with severe separation damage and wear patterns on both front tires. Rear tires also experienced separation damage as well. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)” (NHTSA Complaint #11609729)
Electrical system failures are notoriously difficult to diagnose and repair, which often results in multiple unsuccessful repair attempts — a key element of a lemon law claim. Reported issues for the 2021 Audi Q3 include infotainment malfunctions, battery drain, warning lights, power window failures, and intermittent starting problems. 1 NHTSA complaint have been filed for this category. Owner reports include: “Child safety lock failure alert. First incident was January 2023. Second was July 2023. Repeating issue after repair. Puts small children at risk for being able to open door while vehicle is operating which also would distract the driver.” (NHTSA Complaint #11534955)
The following 2 recalls have been issued for the 2021 Audi Q3 by the NHTSA or Audi. If your vehicle is affected, the manufacturer is required to provide a free remedy. Check your VIN at NHTSA.gov/recalls.
Component: SEAT BELTS:REAR/OTHER:RETRACTOR
Defect: See NHTSA database for details.
Risk: An unsecured child restraint system can increase the risk of injury during a crash.
Remedy: Dealers will inspect, and replace as necessary, the middle-rear seat belt assemblies, free of charge. Owner notification letters were mailed August 27, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298 and Audi customer service at 1-800-253-2834. Volkswagen’s numbers for this
Component: FUEL SYSTEM, GASOLINE:STORAGE
Defect: See NHTSA database for details.
Risk: A damaged vent pipe may allow fuel to spill out of the filler neck when the fuel cap is opened, increasing the risk of an injury.
Remedy: Dealers will inspect the internal vent pipe for damage and replace the charcoal canister and the fuel tank, if necessary, free of charge. Owner notification letters were mailed November 1, 2022. Owners may contact Audi’s customer service at 1-800-253-2834. Volkswagen’s number for this recall is 2
California’s Song-Beverly Consumer Warranty Act (Cal. Civ. Code §§ 1790–1795.8) is one of the strongest lemon laws in the United States. It protects buyers and lessees of new and certified pre-owned vehicles that develop substantial defects the manufacturer cannot repair after a reasonable number of attempts.
Under Cal. Civ. Code § 1793.22, a lemon law presumption is triggered when any of the following apply to your 2021 Audi Q3:
Once the presumption is triggered, the burden shifts to Audi to prove the vehicle is not a lemon. Under Cal. Civ. Code § 1794(d), Audi must pay your attorney’s fees if you prevail — meaning qualified representation costs you nothing out of pocket.
If your 2021 Audi Q3 qualifies as a lemon under California law, Audi may be legally required to:
Step 1: Document every repair visit. Keep all repair orders, work orders, and dealer invoices. Each visit counts as a repair attempt, even if the dealer says nothing is wrong.
Step 2: Keep returning for repairs. You must give Audi a reasonable opportunity to fix the defect. Visit different authorized Audi dealers if needed and ask for written documentation of each visit.
Step 3: Contact a California lemon law attorney. Once you believe the threshold has been met — 4 attempts for non-safety defects, 2 for safety defects, or 30 days out of service — contact an attorney for a free case evaluation. Under § 1794(d), Audi pays your fees if you win.
Step 4: Send a demand letter. Your attorney will send Audi a formal demand letter. Most California lemon law cases resolve through negotiation without going to trial.
Under Cal. Civ. Code § 1793.22, four or more repair attempts for the same non-safety defect, or two attempts for a safety-related defect, triggers the lemon law presumption. Additionally, 30 or more cumulative days out of service qualifies regardless of the number of repair attempts.
Yes. Under Cal. Civ. Code § 1794(d), Audi is required to pay your reasonable attorney’s fees and court costs if you prevail in a lemon law claim. This means qualified lemon law representation is free to you if your case succeeds.
Yes. A recall is not required to file a lemon law claim. The Song-Beverly Act covers any substantial defect that impairs the use, value, or safety of the vehicle that the manufacturer cannot repair after a reasonable number of attempts. NHTSA complaints support the claim by establishing a pattern, but are not a prerequisite.
California lemon law claims are generally subject to a four-year statute of limitations from the date you discovered or should have discovered the defect. However, you must still be within the manufacturer’s original warranty period when the defect first appears. Contact an attorney promptly to preserve your rights.
If your 2021 Audi Q3 has a recurring defect, California’s Lemon Law may entitle you to a full refund, replacement vehicle, or cash settlement — at no cost to you.
Our attorneys answer the questions we hear most from California vehicle owners — fully updated for 2026.
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