2026 Volvo Vnl (4) Door Latch Recall (25V620)

Recall 25V620 at a glance

What is wrong with the 2026 Volvo Vnl (4) in recall 25V620?

The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening.

Volvo Trucks North America (Volvo Trucks) is recalling certain 2026 New VN trucks. The door latch cable on the interior door handle may be incorrectly installed, preventing the door from opening.

Is it safe to drive a 2026 Vnl (4) with recall 25V620?

NHTSA has not told owners to stop driving, but the risk is real: A door that cannot be opened from the inside may trap occupants, increasing the risk of injury.

NHTSA describes the risk this way: A door that cannot be opened from the inside may trap occupants, increasing the risk of injury.

There is no do-not-drive order on this campaign. If your Vnl (4) shows warning lights or behaves differently in a way that involves the latch, have it checked before driving further.

Which vehicles are included in recall 25V620?

Recall 25V620 covers 3,609 vehicles: 2026 Volvo Vnl (4).

NHTSA lists 3,609 vehicles in this campaign, built April 1, 2025 to August 22, 2025. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Vnl (4) door latch recall?

Yes. Dealers will replace the door latch cable and pivot clip, free of charge.

Dealers will replace the door latch cable and pivot clip, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact Volvo Trucks' customer service at 800-528-6586. Volvo Trucks' number for this recall is RVXX2508. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 25, 2025.

When was recall 25V620 announced?

Volvo Trucks North America reported recall 25V620 to NHTSA on September 18, 2025. NHTSA lists the owner letter date as November 11, 2025.

This recall was filed 12 months ago, and vehicles were built over a span of 143 days. If your Vnl (4) was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Vnl (4) is part of recall 25V620?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 25V620 is open on your Vnl (4), it will be listed there.

Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 25V620000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.

What should Vnl (4) owners do about recall 25V620?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 25V620000 applies to your Vnl (4).
2. Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Keep a copy of every repair order. Check that each one lists your complaint, the mileage, and the dates in and out.
4. Keep a simple log of any latch symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.

What are Vnl (4) owners reporting to NHTSA?

Owners have filed 4 complaints with NHTSA about these vehicles since 2020, 1 of them about the body, doors and seats.

Too few NHTSA complaints about the body, doors and seats have been filed since recall 25V620 was reported (1) to say whether the fix is holding.

NHTSA’s public complaint database lists 4 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the body, doors and seats. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2026 Volvo Vnl (4): 4 complaints in total, 1 about the body, doors and seats

A few excerpts from owner complaints filed with NHTSA (unverified, lightly trimmed):

The contact owns a 2026 Volvo VNL4. The contact stated that the front lift axle lowered unintendedly while in the travel position. The computer sensed the abnormal weight while driving in high winds. While driving in snow, rain, and wind, the contact was concerned about a crash while driving the vehicle.

2026 Volvo Vnl (4) owner, WY, NHTSA complaint 11719413, filed February 20, 2026

Can recall 25V620 make my Vnl (4) a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this latch recall means their Vnl (4) qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Door latch, seat and body structure defects can affect safety in a crash and everyday use. If the recall repair does not solve the problem, the repeat visit is part of your record.

A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2026 Volvo Vnl (4) has needed other repairs for the same defect, those visits count toward a lemon law claim.

California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 25V620