2024 Volvo VN Label Recall (23V816)
Volvo Trucks North America · 53 vehicles · Reported December 5, 2023
Volvo Trucks North America is recalling 53 2024 Volvo Vhd; 2024 Volvo VN vehicles. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification." An overloaded vehicle can increase the risk of a crash. Dealers will make the repair free of charge.
Recall 23V816 at a glance
| NHTSA campaign number | 23V816000 |
|---|---|
| Manufacturer recall number | RVXX2314 |
| Date reported to NHTSA | December 5, 2023 |
| Manufacturer | Volvo Trucks North America |
| Vehicles | 2024 Volvo Vhd; 2024 Volvo VN |
| Units affected | 53 |
| Component | Equipment > Other > Labels |
| Safety risk | An overloaded vehicle can increase the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2024 Volvo VN in recall 23V816?
The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded.
Volvo Trucks North America (Volvo Trucks) is recalling certain 2024 VN and VHD vehicles equipped with size 295/75 or 385/65 Continental tires on the front axle. The Gross Axle Weight Rating (GAWR) listed on the vehicle certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Is it safe to drive a 2024 VN with recall 23V816?
NHTSA has not told owners to stop driving, but the risk is real: An overloaded vehicle can increase the risk of a crash.
NHTSA describes the risk this way: An overloaded vehicle can increase the risk of a crash.
There is no do-not-drive order on this campaign. If your VN shows warning lights or behaves differently in a way that involves the labels, have it checked before driving further.
Which vehicles are included in recall 23V816?
Recall 23V816 covers 53 vehicles: 2024 Volvo Vhd; 2024 Volvo VN.
NHTSA lists 53 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2024 | Volvo | Vhd |
| 2024 | Volvo | VN |
What is the fix for the VN label recall?
Yes. Dealers will remove and replace the label, free of charge.
Dealers will remove and replace the label, free of charge. Owner notification letters were mailed December 13, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Truck's number for this recall is RVXX2314.
When was recall 23V816 announced?
Volvo Trucks North America reported recall 23V816 to NHTSA on December 5, 2023. NHTSA lists the owner letter date as December 13, 2024.
| Date | What happened |
|---|---|
| December 5, 2023 | Volvo Trucks North America filed the defect report with NHTSA; NHTSA assigned campaign 23V816000. |
| December 13, 2024 | Owner notification letters mailed (per NHTSA). |
This recall was filed 34 months ago. If your VN was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my VN is part of recall 23V816?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V816 is open on your VN, it will be listed there.
Enter your 17-character VIN at NHTSA’s recall lookup. It shows any open safety recall on your vehicle, including 23V816000. Your VIN is on the registration card, the insurance card, and the driver side of the dashboard where it meets the windshield. Recent recalls can take a few days to appear in the lookup.
What should VN owners do about recall 23V816?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 23V816000 applies to your VN.
- Book the recall appointment with any authorized Volvo dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any labels symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.
What are VN owners reporting to NHTSA?
Owners have filed 1 complaints with NHTSA about these vehicles since 2020, 1 of them about the other equipment.
Too few NHTSA complaints about the other equipment have been filed since recall 23V816 was reported (1) to say whether the fix is holding.
NHTSA’s public complaint database lists 1 owner complaints filed since 2020 for the vehicles in this recall, and 1 of them involve the other equipment. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2024 Volvo VN: 1 complaints in total, 1 about the other equipment
- 2024 Volvo Vhd: 0 complaints in total, 0 about the other equipment
Examples of what owners have reported to NHTSA (unverified excerpts):
This Person hit my SUV and would not Stop, USDOT # 923849 I had to chase him down for a mile before he stopped. He destroyed my New Car 2025 Subaru Forester. I would like this person NOT be able to drive a BIG RIG again.
2024 Volvo VN owner, CA, NHTSA complaint 11614359, filed September 13, 2024
Can recall 23V816 make my VN a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).
Even an equipment recall can matter in a lemon law claim if the problem keeps coming back or the 2024 Volvo VN spends many days at the dealer.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2024 Volvo VN has needed other repairs for the same defect, those visits count toward a lemon law claim.
California law presumes a reasonable number of attempts has been made if, within 18 months or 18,000 miles of delivery, the same problem was repaired two or more times for a defect likely to cause death or serious injury, four or more times for any covered defect, or the vehicle was out of service for repairs more than 30 days in total (Civ. Code 1793.22(b)). Some of these require written notice to the manufacturer. A claim can still succeed outside that window.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your VN been back to the dealer for this problem?
Call 877-536-6620Other Volvo VN recalls
Frequently asked questions about recall 23V816
Is the 23V816000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
When will owners be notified?
According to NHTSA, owner notification letters were or are scheduled to be mailed December 13, 2024.
How do I know if my VN is part of recall 23V816000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 23V816000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Volvo. Prior results do not guarantee a similar outcome.