2023-2024 Volvo VN Cruise Control Recall (23V793)

Recall 23V793 at a glance

What is wrong with the 2023-2024 Volvo VN in recall 23V793?

The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected.

Volvo Trucks North America (Volvo Trucks) is recalling certain 2023-2024 VN vehicles. The engine may not return to idle within 2 seconds if the accelerator pedal position sensor becomes disconnected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 124, "Accelerator Control Systems."

Is it safe to drive a 2023-2024 VN with recall 23V793?

NHTSA has not told owners to stop driving, but the risk is real: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

NHTSA describes the risk this way: An engine that does not return to idle quickly enough can cause a loss of vehicle control, increasing the risk of a crash.

There is no do-not-drive order on this campaign. If your VN shows warning lights or behaves differently in a way that involves the vehicle speed control, have it checked before driving further.

Which vehicles are included in recall 23V793?

Recall 23V793 covers 858 vehicles: 2023-2024 Volvo VN.

NHTSA lists 858 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the VN cruise control recall?

Yes. Volvo Trucks will replace the throttle pedal and update the vehicle software, free of charge.

Volvo Trucks will replace the throttle pedal and update the vehicle software, free of charge. Owner letters were mailed February 27, 2024. Owners may contact Volvo Trucks customer service at 1-800-528-6586. Volvo Trucks number for this recall is RVXX2313.

When was recall 23V793 announced?

Volvo Trucks North America reported recall 23V793 to NHTSA on November 22, 2023.

This recall was filed 34 months ago. If your VN was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my VN is part of recall 23V793?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 23V793 is open on your VN, it will be listed there.

The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2023-2024 VN vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.

What should VN owners do about recall 23V793?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 23V793000 applies to your VN.
2. Call a Volvo dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Write down when symptoms involving the vehicle speed control happen: date, mileage, speed, weather and what you felt or heard. Photos and short videos help.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are VN owners reporting to NHTSA?

Owners have filed 1 complaints with NHTSA about these vehicles since 2020, 0 of them about the driver assistance.

Too few NHTSA complaints about the driver assistance have been filed since recall 23V793 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 1 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the driver assistance. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2024 Volvo VN: 1 complaints in total, 0 about the driver assistance
• 2023 Volvo VN: 0 complaints in total, 0 about the driver assistance

Can recall 23V793 make my VN a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

Owners often ask whether this vehicle speed control recall means their VN qualifies as a lemon. Not by itself. Song-Beverly looks at whether a defect covered by the warranty substantially impairs use, value or safety and was not fixed after a reasonable number of repair attempts (Civ. Code 1793.2(d)).

Driver assistance systems such as automatic emergency braking, lane keeping and adaptive cruise rely on software and sensors. Phantom braking or a system that shuts off can be dangerous, and these complaints often return after an update.

The recall repair is available at dealers. If it works, great. If the same symptom comes back, the recall visit is one repair attempt and the next visit is another.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 23V793