2021 Porsche Macan Shock Absorber Recall (21V224)
Porsche Cars North America, Inc. · 10 vehicles · Reported March 31, 2021
Porsche Cars North America, Inc. is recalling 10 2021 Porsche Macan vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly. A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash. The manufacturer is telling owners not to drive these vehicles until the recall repair is done.
Recall 21V224 at a glance
| NHTSA campaign number | 21V224000 |
|---|---|
| Manufacturer recall number | AMA8 |
| Date reported to NHTSA | March 31, 2021 |
| Manufacturer | Porsche Cars North America, Inc. |
| Vehicles | 2021 Porsche Macan |
| Units affected | 10 |
| Component | Suspension > Rear > Shock Absorber |
| Safety risk | A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash. |
| Fix | Available at dealers |
What is wrong with the 2021 Porsche Macan in recall 21V224?
The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Porsche Macan, Macan S, Macan GTS, and Macan Turbo vehicles. The screw connection on the shock absorbers of the front and rear axle might not be tightened properly.
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Is it safe to drive a 2021 Macan with recall 21V224?
No. NHTSA lists recall 21V224 as a Do Not Drive recall. Leave the vehicle parked until the repair is done.
NHTSA lists this as a Do Not Drive recall. The manufacturer is telling owners not to drive these vehicles until the recall repair is done. Call the dealer and ask for a tow and a loaner or rental.
NHTSA describes the risk this way: A failed screw connection may cause damage to the braking system, driving instability, and the potential loss of control, increasing the risk of a crash.
Which vehicles are included in recall 21V224?
Recall 21V224 covers 10 vehicles: 2021 Porsche Macan.
NHTSA lists 10 vehicles in this campaign. Not every vehicle of these models and years is included, so check your VIN.
| Model years | Make | Model |
|---|---|---|
| 2021 | Porsche | Macan |
What is the fix for the Macan shock absorber recall?
Yes. Owners are advised not to drive their vehicle until the remedy has been performed.
Owners are advised not to drive their vehicle until the remedy has been performed. Porsche will notify owners, and dealers will rework and tighten the screw connections, free of charge. Owners may contact Porsche's customer service at 1-800-767-7243. Porsche's number for this recall is AMA8.
When was recall 21V224 announced?
Porsche Cars North America, Inc. reported recall 21V224 to NHTSA on March 31, 2021.
| Date | What happened |
|---|---|
| March 31, 2021 | Porsche Cars North America, Inc. filed the defect report with NHTSA; NHTSA assigned campaign 21V224000. |
This recall was filed 67 months ago. If your Macan was built in that window, the VIN check below is the way to confirm it is included.
How do I check if my Macan is part of recall 21V224?
Enter your 17-character VIN at nhtsa.gov/recalls. If recall 21V224 is open on your Macan, it will be listed there.
The fastest check is NHTSA’s VIN lookup. Type in the 17 characters from your registration or insurance card. Because only some 2021 Macan vehicles are included, the VIN check is the only reliable way to know. A brand-new recall may take several days to show up.
What should Macan owners do about recall 21V224?
Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.
- Check your VIN at nhtsa.gov/recalls to confirm recall 21V224000 applies to your Macan.
- Do not drive the vehicle. Ask the dealer to arrange a tow and a loaner.
- Book the recall appointment with any authorized Porsche dealer. Ask up front whether parts are available and how long the vehicle will be there.
- Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
- Keep a simple log of any shock absorber symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
- Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
- If the problem comes back after the repair, return to the dealer and contact a lemon law attorney.
What are Macan owners reporting to NHTSA?
Owners have filed 11 complaints with NHTSA about these vehicles since 2020, 0 of them about the suspension, wheels and tires.
Too few NHTSA complaints about the suspension, wheels and tires have been filed since recall 21V224 was reported (0) to say whether the fix is holding.
NHTSA’s public complaint database lists 11 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the suspension, wheels and tires. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.
- 2021 Porsche Macan: 11 complaints in total, 0 about the suspension, wheels and tires
Can recall 21V224 make my Macan a lemon in California?
Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.
Recall 21V224000 does not automatically make your Macan a lemon. California's Song-Beverly Act asks two questions: does a warranty defect substantially impair the vehicle's use, value or safety, and did the manufacturer fail to fix it in a reasonable number of tries (Civ. Code 1793.2(d))?
If a suspension or wheel problem on the 2021 Porsche Macan returns after the recall work, keep the repair orders. Repeat visits for the same defect are what California's lemon law looks at.
A remedy is available. Many vehicles are fixed on the first try. If the problem returns after the recall repair, or the 2021 Porsche Macan has needed other repairs for the same defect, those visits count toward a lemon law claim.
Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.
An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
In our cases, a recall repair visit counts as a repair attempt, and it's strongest when the owner complained about the problem before the recall came out. A recall shows the defect is real and that enough owners reported it for the manufacturer to issue a fix.
The biggest mistake I see is waiting too long. The mileage offset starts at your first repair visit for the problem, so the sooner you take it in, the better. If the problem comes and goes, take it in when it happens. You can't go back to that date later.
If you get a recall notice, call a lemon law attorney right away. You may have taken the car in for the same problem before and forgotten, or there may be other recalls related to it.
Jacob Shayesteh, Esq. (SBN 362320), Founder and Managing Attorney. Quotes lightly edited for clarity. Prior results do not guarantee a similar outcome.
Has your Macan been back to the dealer for this problem?
Call 877-536-6620Frequently asked questions about recall 21V224
Is the 21V224000 recall repair free?
Yes. Safety recall repairs are done free of charge at authorized dealers.
How do I know if my Macan is part of recall 21V224000?
Enter your 17-character VIN in NHTSA's recall lookup at nhtsa.gov/recalls, or call a dealer. The VIN is on your registration, insurance card and the lower corner of the windshield.
Does a recall mean my car is a lemon?
Not on its own. A lemon law claim depends on whether a covered defect keeps coming back or keeps the vehicle out of service. A recall repair that fails, or repeat visits for the same problem, can support a claim.
What should I keep for a possible lemon law claim?
Keep every repair order, the recall owner letter, your purchase or lease contract, and notes on dates, mileage and symptoms. Make sure each dealer visit is written up, even when the dealer says it cannot find a problem.
Does the recall fixing my car mean I have no case?
Not necessarily. Even if the recall repair fixed it, you may still have a case, and a car that's a year or more old can still qualify.
Do used cars qualify for California lemon law?
We take certified pre-owned, demo and dealer vehicles. Since the California Supreme Court's Rodriguez decision in 2024, ordinary used cars generally do not qualify.
How long does a recall lemon law case take?
Recall-related cases typically resolve in one to three months from your first call. Prior results do not guarantee a similar outcome.
What does a lemon law attorney cost?
You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.
Sources
- NHTSA recall record 21V224000 (recall report and owner letters are posted there)
- NHTSA complaints and recalls data, accessed October 1, 2026
- California Civil Code 1793.2 and 1793.22
Attorney advertising. America’s Lemon Lawyer is a trade name of Wynn Law Group, APC. Responsible attorney: Jacob Shayesteh, Esq. (SBN 362320). This page is general information, not legal advice. America’s Lemon Lawyer is not affiliated with NHTSA or Porsche. Prior results do not guarantee a similar outcome.