2021-2022 Land Rover Range Rover Sport Backup Camera Recall (24V364)

Recall 24V364 at a glance

What is wrong with the 2021-2022 Land Rover Range Rover Sport in recall 24V364?

Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image.

Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2018-2022 Range Rover Sport vehicles equipped with a Surround Camera System. Water may enter into the rearview camera, which can cause the rearview camera image not to appear on the display or display a distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Is it safe to drive a 2021-2022 Range Rover Sport with recall 24V364?

NHTSA has not told owners to stop driving, but the risk is real: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

NHTSA describes the risk this way: A rearview camera image that does not display can decrease the driver's visibility, increasing the risk of injury or crash.

There is no do-not-drive order on this campaign. If your Range Rover Sport shows warning lights or behaves differently in a way that involves the camera, have it checked before driving further.

Which vehicles are included in recall 24V364?

Recall 24V364 covers 22,268 vehicles: 2021-2022 Land Rover Range Rover Sport.

NHTSA lists 22,268 vehicles in this campaign, built May 25, 2017 to April 28, 2022. Not every vehicle of these models and years is included, so check your VIN.

What is the fix for the Range Rover Sport backup camera recall?

Yes. Dealers will inspect the rearview camera for damage.

Dealers will inspect the rearview camera for damage. If no damage is found, the camera will be fitted with a new seal. If damage is found, the camera will be replaced and calibrated. Repairs will be performed free of charge. Owner notification letters were mailed July 18, 2024. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is N901. These vehicles were previously recalled under 24V-023 for this same issue and will need to have the new remedy completed.

When was recall 24V364 announced?

Jaguar Land Rover North America, LLC reported recall 24V364 to NHTSA on May 23, 2024. NHTSA lists the owner letter date as July 18, 2024.

This recall was filed 28 months ago, and vehicles were built over a span of 1799 days. If your Range Rover Sport was built in that window, the VIN check below is the way to confirm it is included.

How do I check if my Range Rover Sport is part of recall 24V364?

Enter your 17-character VIN at nhtsa.gov/recalls. If recall 24V364 is open on your Range Rover Sport, it will be listed there.

Look up your VIN on nhtsa.gov/recalls. If 24V364000 is open on your Range Rover Sport, it will be listed there, along with Land Rover recall number N901. You can also ask any Land Rover dealer to run the VIN. The VIN is printed on your registration and visible through the lower driver-side windshield.

What should Range Rover Sport owners do about recall 24V364?

Check your VIN, schedule the free recall repair, and keep a repair order for every dealer visit.

1. Check your VIN at nhtsa.gov/recalls to confirm recall 24V364000 applies to your Range Rover Sport.
2. Call a Land Rover dealer and schedule the recall repair. Ask how long the repair takes and whether parts are in stock.
3. Get a repair order for every visit, even if the dealer only inspects the vehicle. Read it before you leave and make sure your complaint is written the way you described it.
4. Keep a simple log of any camera symptoms with dates and mileage. Video of a warning light or the problem happening is strong evidence.
5. Count the days the vehicle is at the dealer. Days out of service add up toward California's 30-day presumption.
6. If the recall repair does not fix it, or the vehicle keeps going back for the same issue, talk to a lemon law attorney.

What are Range Rover Sport owners reporting to NHTSA?

Owners have filed 25 complaints with NHTSA about these vehicles since 2020, 0 of them about the rearview camera.

Too few NHTSA complaints about the rearview camera have been filed since recall 24V364 was reported (0) to say whether the fix is holding.

NHTSA’s public complaint database lists 25 owner complaints filed since 2020 for the vehicles in this recall, and 0 of them involve the rearview camera. Complaints are reports from owners and have not been verified by NHTSA, but a high count for the same component is a sign the problem is widespread.

• 2022 Land Rover Range Rover Sport: 14 complaints in total, 0 about the rearview camera
• 2021 Land Rover Range Rover Sport: 11 complaints in total, 0 about the rearview camera

Can recall 24V364 make my Range Rover Sport a lemon in California?

Not by itself. A recall repair that fails, or repeat dealer visits for the same defect, can support a California lemon law claim.

A recall by itself does not make a car a lemon. Under California's Song-Beverly Consumer Warranty Act, what matters is whether a defect covered by the warranty substantially impairs the vehicle's use, value or safety, and whether the manufacturer or its dealers fixed it within a reasonable number of attempts (Civ. Code 1793.2(d)).

A rearview camera that blanks out or freezes is a safety issue because federal rules require a working backup image. Camera problems are often software related, and many owners see them come back after an update.

This is not the first recall for this problem. When a manufacturer has to recall the same camera again, that suggests the earlier fix did not work. If your 2021-2022 Land Rover Range Rover Sport has had this repair more than once, keep every repair order.

Earlier campaigns on these vehicles involving the same component: 24V023000.

Civil Code 1793.22(b) sets out a presumption that applies in the first 18 months or 18,000 miles: two or more repair attempts for a defect likely to cause death or serious bodily injury, four or more attempts for the same defect, or more than 30 total days out of service for repairs. Written notice to the manufacturer is required in some cases. Owners outside that window can still have a claim.

An owner who prevails in a lemon law case can recover reasonable attorney fees and costs from the manufacturer (Civ. Code 1794(d)). You pay nothing, win or lose. We are paid only if you win, and the manufacturer pays our fees, including in settlements. If a case is lost, our firm covers the costs.

Frequently asked questions about recall 24V364